Medical Receptionist

Administrative Assistant

Cape Girardeau, Missouri

Full-Time, 40 hours a week

Statrting at $18 per hour DOE

The Center for Oral and Maxillofacial Surgery is looking for friendly administrative assistant to join their team! In this role you will be the first face that greats patients as they arrive to the clinic. If you have experience in the medical field and would like to join our dynamic team, apply today!

What you will be doing:

The front desk receptionist is responsible for greeting and directing visitors to the clinic, answering and directing phone calls, and checking in and out patients for appointments.

Job Duties:

• Greet, direct and assist patients and other visitors
• Check-in and check-out patients for appointments
• Receive, input, record and process payments
• Keep an accurate cash drawer and reconcile at the end of the shift
• Input patient information including contact information, insurance, medical records, etc
• Assist patients with receiving records, medication, and other items from the office
• Stock received inventory and report inventory levels to Operations Manager weekly
• Request medical records from other facilities via phone, email and fax
• Create and send patient tasks to the appropriate provider or clinical staff
• Create new patient records
• Create appointments for patients via telephone and in-person
• Receive, organize and record faxes
• Patient communication via text and phone call
• General cleaning duties
• Other duties as assigned

Skills and Abilities:

• Excellent customer service and phone etiquette
• Ability to work independently or as a member of a team
• Strong organization and attention to detail
• Strong sense of patient confidentiality and ability to adhere to HIPAA laws
• Strong computer skills and ability to learn new software efficiently

Education and Experience:

• High School Diploma
• Prior experience in a medical or dental setting
• Prior experience with medical or dental terminology

• Prior customer service experience

Physical Requirements:

• Prolonged periods sitting at a desk working on a computer
• Ability to lift 15 pounds
• Ability to type at 40 WPM

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Ambulatory surgery center
• Outpatient
• Private practice

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical receptionist: 1 year (Preferred)
• Dental receptionist: 1 year (Preferred)

Work Location: In person

Salary : $18