What are the responsibilities and job description for the Sr. Clinical Operations Training Professional (RN, LPN, or MA required) position at CenterWell?
*MUST live in Arizona, Nevada, Texas, Louisiana or Mississippi*
REQUIRES 75% TRAVEL
The Senior Clinical Operations Training Professional collaborates with training colleagues, market leadership, clinical and non-clinical associates throughout the organization. Secures needed resources and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas to connect the dots within the market. Follows established guidelines/procedures. Makes decisions on moderately complex to complex issues regarding technical approach for project components and work is performed with minimal direction. Has advanced level knowledge and a deep understanding of clinical workflows. Will conduct in-person, classroom, one on one and virtual learning sessions for care team members.
Required Qualifications
- Clinical Degree (RN, LPN, MA etc.)
- Clinical and operational experience in a healthcare facility.
- Five or more years training experience in a clinical setting to include electronic medical record implementation
- Experience providing training and support virtually
- Strong written and verbal communication skills
- Strong customer service skills
- Must live in AZ, NV, TX, LA or MS
- Travel required up to 75% of the time. Work from home when not traveling.
- Prior experience with delivering presentations to all levels of leadership.
- Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes.
- Microsoft Office proficiency — able to write queries, create forms, reports, presentations, and documents in Word, Power Point, Access and Excel
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
- Bachelor’s Degree
- eCW and/or Athena EMR experience
- Understanding of Value Based Care model
Job Type: Full-time
Pay: $78,000.00 - $88,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Primary Care
Physical Setting:
- Clinic
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Do you have a clinical degree (RN, LPN, MA etc.)? If so, which one do you have?
- Do you live in Arizona, Nevada, Texas, Louisiana or Mississippi?
Experience:
- Training: 5 years (Required)
License/Certification:
- RN (Preferred)
- LPN/LVN (Preferred)
- Medical Assistant (Preferred)
Willingness to travel:
- 75% (Required)
Work Location: On the road
Salary : $78,000 - $88,000
