Cell Phone Sales Representative

We are seeking a dynamic and customer-oriented Cell Phone Sales Representative to join our retail team. As a sales representative, you will be responsible for providing exceptional service and support to our customers in a face-to-face environment. Your primary focus will be on selling cell phones and related services while ensuring a positive shopping experience for every customer.

Responsibilities:

• Greet customers and provide a warm welcome upon their arrival.
• Engage customers in friendly and knowledgeable conversations to understand their needs and preferences.
• Demonstrate expert product knowledge and guide customers in selecting the most suitable cell phone.
• Provide information on pricing plans, features, and promotions.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Troubleshoot technical issues and offer solutions or escalate them to the appropriate support teams.
• Actively promote and sell cell phones and service plans to achieve individual and store sales targets.
• Utilize persuasive sales techniques to educate customers on the benefits and features of various products.
• Upsell and cross-sell additional products and services to maximize customer satisfaction and sales revenue.
• Stay up to date with the latest cell phone models, features, and industry trends to effectively communicate product information to customers.
• Collaborate with team members to create attractive displays and promotional materials to highlight products.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Ensure the cleanliness and organization of the store environment, including display areas and workstations.

Product Knowledge and Training:

Continuously update your knowledge of cell phone technologies, operating systems, and features. Participate in training sessions and meetings to enhance your product knowledge, sales skills, and customer service abilities. Share product insights and recommendations with team members to foster a collaborative and informed sales environment.

Qualifications:

• High school diploma or equivalent; additional education or relevant certification is a plus.
• Proven experience in retail sales or customer service, preferably in the cell phone industry.
• Passion for technology, particularly cell phones, and a genuine interest in staying updated with the latest trends.
• Excellent interpersonal and communication skills with the ability to build rapport and trust with customers.
• Strong sales acumen with the ability to identify customer needs and offer appropriate solutions.
• Ability to work effectively in a team-oriented retail environment and contribute to a positive work culture.
• Basic knowledge of cell phone operating systems (e.g., iOS, Android) and popular applications.
• Proficiency in using point-of-sale (POS) systems and other retail software.
• Flexibility to work evenings, weekends, and holidays as required.

*Keep in mind, we are hiring for our satellite client in the Dayton area, not our corporate location*

Job Type: Full-time

Pay: $600.00 - $800.00 per week

Benefits:

• Health insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Dayton, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person