Cloud Operations Engineer - Azure / AWS

SUMMARY:

Join our company to empower clinical teams to orchestrate access for patients, getting them to the best care setting faster and easier, freeing clinicians to work at the top of their license and focus their all on patient care, improving experience and outcomes.  At ABOUT Healthcare, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference.  

As a Cloud Operations Engineer, you will work closely with the architecture, development and operations teams to design and implement hybrid cloud and cloud native solutions utilizing AWS infrastructure, platform and software as a service (Iaas, Paas, Saas) offerings as well as other cloud based SaaS tools. Azure is also a strategic technology utilized at ABOUT Healthcare. Experience in Azure hosting technology will add to your meaningful contributions.

With 10 years of offsite worker practice, we live a connected and committed workforce. Work remote or local; regardless of where, you will always feel part of the team, and impactful.  ABOUT  is the place to build a career, solve the latest problems, work with great technology, connect with customers, and be part of a group of peers, ready to start helping our customers and your team succeed?  

ESSENTIAL FUNCTIONS:

• Define, implement manage and monitor AWS cloud-based solution architectures.
• Help monitor AWS cloud-based systems for availability, performance, reliability, security, etc. using relevant tools.
•  Utilize automation tools such as Azure Resource Manager (ARM).
• Assist with upgrading, installing and configuring monitoring solutions for AWS Linux servers and Paas services like Azure SQL.
•  Install operating systems and application software in cloud compute environments.
• Maintain cloud network configurations and network diagrams.
• Report on current infrastructure status and planning for future usage.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Advise on cost optimization for current infrastructure.
• Perform other duties as assigned.
• Report to the Director of I.T. and Security.
• Partner with the Architecture and development resources to ensure projects are meeting proper compliance standards   

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

We are seeking applicants who are available to commute and work in our amazing :) office downtown St Paul 2-3 days/week.

Need to Have:

• Bachelor of Science degree in engineering or related computer science discipline or 4 years of related experience may be substituted for the education requirement or a mix of certifications to substitute for education.
• Minimum 2 years of working Linux experience.
• Additional 4 years of related experience may be substituted for the education requirement.
• At least 2 years of experience working with external customers in a vendor type role.
• Expertise in management of deployments in AWS infrastructure (GovCloud experience is a plus). Experience working at a SaaS company.

Nice to Have:

• Prior experience working in a private equity-funded organization. 
• Healthcare technology experience. 
• Knowledge of Microsoft Azure 

Required Knowledge and Skills

• Solid Cloud experience, preferably in Amazon Web Services (AWS)
• Experience with automation software (SaltStack, Ansible, or Chef)
• Experience with Docker containers and orchestration platforms such as ECS, Kubernetes, Mesos and/or Swarm
• Proven working experience in installing, configuring and troubleshooting Linux based environments.
• Solid experience in the administration and performance tuning of application stacks (Tomcat, Apache, Python, or NGINX)
• Experience with monitoring systems
• Solid scripting skills (shell scripts, Perl, Ruby, Python, or Powershell)
• Solid networking knowledge (OSI network layers, or TCP/IP)
• Experience with environments utilizing relational databases
• Experience with windows based systems
• Ability to establish and maintain effective working relationships with a variety of individuals.
• Business planning and development 
• Working knowledge of software development life cycle methodology, preferably within a Scrum environment   
• Strong oral and written communication skills 
• Excellent analytical and problem-solving skills with attention to detail 
• Ability to partner and work across teams and levels within the organization 

ABOUT Values

• Passion
  • We have a passion for people—more specifically, keeping people at their best by getting them to the right care, right away. Why? Because in our line of work, time saves more than lives. It preserves the quality of life. Which enables the people we’re passionate about to continue chasing their own passions.
• Courage
  • How many great stories of breakthrough and triumph involve adhering to the status quo? We’ve been at this for years, and we’ve counted zero so far. For as scary as stepping out of our comfort zone is, taking bold leaps to leave it in our dust can be downright terrifying—and worth it. Every. Single. Time.

• Determination 
  1. We like to think we’re pretty smart. And we owe a pretty big part of our success to date to our many bright minds. But it’s our tireless work ethic, refuse-to-lose attitude and understanding that there will always be opportunity to improve that keep us on top of our game. And ahead of our competition.
• Humility 
  1. We are not chest-pounders. We are faithful-doers, lesson-learners and wisdom-sharers. For us, it’s not about individual accolades—or even our achievements as a company. Contributing to a better healthcare that keeps people at their best—patients and clinicians alike—is reward enough.
• Curiosity 
  1. Today, we are in an amazing place. But we only got here because we never stopped asking “what if” and pushing ourselves to create “what is.” While some fear the unknown, we embrace our industry’s toughest questions. Because answering them makes a powerful statement: There is not impossible, only undiscovered.
• Accountability
  1. As much as we may strive for perfection, we’re anything but perfect. When we slip up, we don’t hide from it. We own it, and we grow from it. Setting an example for our peers, our partners, and our profession as a whole. Because it’s important to recognize that process is never a straight line forward.
      
      
      

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
 Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.  

ABOUT offers a flexible, purpose-built solution that empowers hospitals and health systems to operate as one connected network of care. We enable easy access for clinicians to move patients into and out of the acute care setting - getting them to the next, best care setting faster and easier. Complemented by our clinical experts and best practices, we provide health systems the necessary controls and insights to grow with resilience, drive clinician effectiveness, and improve patient outcomes.