Liability Claim Representative

Location: Hybrid Work Model – Van Wert, OH We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. It’s because we put Integrity, Relationships and Excellence in all aspects of our work. Our employees have the opportunity to fully utilize their talents and bring their best self.  We believe that who you are is just as important as what you do!    By joining our Claims Team as a Liability Claim Representative, you will ensure high quality claim handling while making coverage determinations, investigating losses, conducting independent assessment as to the company exposure and moving cases towards timely resolution. You will be an effective source for help and support because of your deep knowledge and liability claim expertise. How You’ll Make an Impact Investigate, evaluate, negotiate and settle assigned claims Handle assigned volume of claims with some pertaining to industry verticals such as transportation, construction, manufacturing, real estate, and small business Develop and maintain excellent rapport with our agency force, insureds, claimants, experts, attorneys, and internal customers Attend mediations, trials, and overnight travel as needed What You’ll Bring Must be licensed in states as assigned as a claims adjuster or capable of obtaining such licenses within 30 days of employment if already licensed in one or more states, or within 3 months of employment if a new licensee. Minimum of  2 years of collective liability claims experience in both commercial and/or personal lines Ability to investigate and evaluate liability claims Experience specific to construction defect and/or manufacturing a plus Ability to analyze available information and make effective decisions Ability to evaluate damages and negotiate fair settlements Litigation and mediation management experience beneficial Bachelor’s degree