Development Coordinator, Database and Analytics

Job Title: Development Coordinator, Database and Analytics

Location: Central Pennsylvania Food Bank – Harrisburg or Williamsport, PA

Reporting Relationship: Senior Development Manager, Operations and Analytics

Position Summary: Reporting to the Senior Development Manager, Operations and Analytics, this position assists with the coordination and day-to-day oversight of the Raiser’s Edge database for the Central Pennsylvania Food Bank Development department. The Database Coordinator, Operations and Analytics, is responsible for database management with the knowledge of importing, running queries/reports, and supporting our Raiser’s Edge Database on a day-to-day basis.

Job Accountabilities

• Maintain data in Raiser’s Edge (RE).
• Assist with and monitor the gift entry process, including bulk import of gifts and individual gift entry.
• Participate in evaluations and decisions regarding the most effective way to input information into RE.
• Under the guidance of the Senior Development Manager, Operations and Analytics, produce mailing lists for direct mail campaigns.
• Troubleshoot mailing and other lists produced from Raiser’s Edge.
• Run existing reports upon request.
• Analyze existing reports prior to distribution to ensure accuracy and identify inaccuracies
• Assist Senior Development Manager, Operations and Analytics in supporting departmental data initiatives.
• Participate in internal committees and workgroups as required.
• Other duties as assigned.

Other Duties:

• In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education and Experience:

Education: Successful completion of a diploma or GED from an accredited high school. College education and/or additional training and certifications are a plus.

Experience:

• Two years’ previous experience working in a fundraising department, non-profit organization.
• Experience as a Database Administrator or relevant experience.
• Motivated and a self-starter.

Knowledge, Skills, and Abilities:

• Passion for the Food Bank’s mission and core values.
• Ability to understand and work with the diverse dynamics of a non-profit as well as multi-cultural populations.
• Ability to work as part of a high-performance team and be a strong team player.
• Passion for customer service excellence (internal and external), professional etiquette, personal boundaries, and the ability to maintain confidentiality.
• Must be friendly, outgoing, positive attitude and comfortable speaking to people.
• Must have professional demeanor with the ability to work cooperatively across all levels of the organization.
• Must be detail oriented with the ability to work independently, plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task.
• Must be reliable with high integrity and strong work ethic.
• Exhibit strong verbal, written, analytical, presentation, planning, time management and organizational skills. Ability to write, edit and proofread correspondence and materials for accuracy and style.
• Exhibit strong interpersonal, problem solving, team building, program management and administrative skills.
• Must be positive, cooperative, honest and dependable.
• Must have base knowledge of philanthropic community and fundraising.
• Must possess strong problem-solving and project management skills.
• Advanced knowledge of Microsoft Excel.
• Knowledge of database software; high level of technological proficiency required. Must be able to manipulate large quantities of data accurately.
• Must possess strong critical thinking skills and recognize opportunities for improvement in the completion of tasks and projects.
• Ability to attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
• Knowledge of organization’s computer software and systems, including Microsoft Office Suite, department-specific software systems, telecommunications, and internet applications.
• Ability to operate standard office equipment (machines, tools, and devices) used in performing only the essential function include computer and related equipment, calculator, photocopier, fax machine, and telephone.

Supervisory Responsibilities: None.

Physical Requirements or Licenses:

• The position has the ability to work remote, in-office or hybrid at the discretion of the Director of Development or based on the needs of the organization. The nature of this position will require periodic onsite work at the office location.
• A valid driver’s license with history of a good driving record.
• Ability to travel that may include consecutive overnight stays, and traveling by car, bus, and airplane.
• Conditions may include working outside in inclement weather, working closely with others, working alone, and working protracted or irregular hours.
• Must be able to occasionally lift or move up to 15 pounds.
• The work environment is typically quiet.

The successful applicant will be positive, self-motivated, detail-oriented, and reliable. They will take joy in building authentic and trusting relationships with both philanthropic individuals and colleagues, working with others to build momentum and share success.

The selected applicant will join a collaborative, values-driven, dynamic team that derives joy from the work and is passionate about resourcing the work to end hunger and its root causes. We hold the core belief that philanthropy should be accessible to all facets of our community and define our work as the art of facilitating love of community.

This position’s workload can be handled remotely. Applicants should be able to commute to one of the Food Bank’s three facilities for in-person activities and meetings.

The Food Bank’s work culture is progressive, forward thinking, and equity minded. Staff have the opportunity to fully develop their potential in a variety of ways. As organizational leaders, in shaping programs and advocacy efforts and in working towards a future where no one should be hungry.

Applicants must submit a cover letter, resume and salary requirements by Friday, July 22, 2022, to Central Pennsylvania Food Bank, Department of Human Resources, 3908 Corey Road, Harrisburg, PA 17109 or email hrdepartment@centralpafoodbank.org or stop by our offices to complete an employment application. Excellent benefit package included.

We are a proud to be an equal opportunity employer and seek to bring our values of equity, diversity and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from applicants who can contribute to the diversity of our organization and who have lived experience of inequity.