What are the responsibilities and job description for the Shift Leader position at Central Perk Coffee Co.?
Shift Lead - Central Perk Coffee Co.
Central Perk Coffee Co. is bringing the spirit of the legendary FRIENDS hang-out to life in the heart of Boston's historic Back Bay neighborhood. Opening its doors in November 2023, Central Perk Coffeehouse offers a wide variety of tasty coffee and food options, in a setting that is modern yet reminiscent of the familiar coffeehouse from the beloved TV show. We are looking for passionate individuals to join our team as Shift Leads, taking on a key leadership role in our cafe.
Responsibilities:
- Anticipate customer and team needs, making real-time adjustments during rushes and breaks.
- Perform the functions of barista and counter positions when necessary to assist the team and reduce wait times.
- Ensure team adherence to food safety and sanitation standards and complete daily tasks.
- Communicate operational problems or contradictions to the AGM immediately.
- Share challenges and observations of individual employee performance with the AGM.
- Bring a positive, hardworking attitude and energy to the floor consistently.
- Perform cash handling responsibilities.
- Fulfill key-holding responsibilities to open and close the cafe as necessary.
- Curious and excited about finding new ways to delight our guests.
- Assist with training new hires and coaching current team members.
- Promote a safe and respectful working environment.
Qualifications:
- Experience in the customer service or hospitality industry is required.
- Prior supervisory experience is highly preferred.
- Must be 18 years of age or older.
- Availability for 30-40 hours per week with a minimum commitment of one year.
Join us in creating memorable experiences for our guests while upholding our commitment to excellence. If you're eager to take on a leadership role, contribute to a dynamic cafe environment, and grow with Central Perk Coffee Co., we encourage you to apply for this exciting opportunity to become a part of the Central Perk family.
Central Perk Coffee House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: We do not offer seasonal or temporary work; we seek individuals committed to a minimum one-year term in this role.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Experience level:
- 1 year
Restaurant type:
- Café
- Casual dining restaurant
- Fast casual restaurant
Work Location: In person
Salary : $18 - $20