What are the responsibilities and job description for the Receptionist position at CentralSquare Technologies?
Operates multi line Cisco telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Responsibilities:
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access and issues badges when required.
- Updates appointment calendars.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Takes payments for mail room services and products.
- Orders, receives, and maintains office supplies.
- Creates and prints memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
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