Strategic Account Director

POSTED ON 7/30/2020 CLOSED ON 8/26/2020
CentralSquare Technologies Hired Organization Address Charleston, SC Full Time

Job Posting for Strategic Account Director at CentralSquare Technologies

Strategic Account Director

About CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer and smarter communities.  The company serves over 7,500 organizations in North America, from large cities to counties and towns of every size.  They provide software for managing public safety (#1 market share) and public administration (#2 market share).  The company employs over 2,000 individuals in multiple North American locations.  More information is available at

Its technology platform for public safety includes 911 call management, computer-aided dispatch, records management, mobile, citations, evidence management, and corrections. In essence, the company’s software empowers first responders to do their jobs as effectively as possible. CentralSquare has the opportunity to help first responders save more lives.  Based on recent studies, for every second the company’s ever improving software can shave off response time, one thousand lives are saved.

For public administration agencies, CentralSquare provides software for finance, human capital management, payroll, utility billing, citizen engagement, asset management, regulatory compliance, and community development. For government owned hospitals and clinics, it provides patient information, compliance, and analytics software. CentralSquare’s broad, unified and smart software suite serves 3 in 4 citizens across North America. With the efficiencies of Central Square software tools, administrators can spend more time on the big issues (education, homelessness, healthy patient outcomes, etc.) and less on fighting bureaucratic fires. Working at CentralSquare provides the opportunity to help improve the experience all of us as citizens have in interacting with our local governments. 

Central Square has the backing of two of the most successful private equity firms: Vista Equity Partners and Bain Capital.  The company was formed by these investors in late 2018 by the merger of Superion, TriTech along with Zuercher, and the public sector and healthcare business of Aptean. 

Both of these firms are committed to providing the support necessary to maintain Central Square’s outstanding growth trajectory.  The company has significant growth plans driven by continued product innovation, customer and market expansion and the shift from on-premise licensed software to a more cloud-based SaaS model. 


  • Develops and maintains favorable relationships with new customers in order to increase revenue.
  • Ensures achievement of strategic sales objectives for a specific region or territory.
  • Prospects a variety of new clients for CentralSquare Technologies’s suite of software solutions for public safety, professionals.


  • Prospects, develops and closes contracts within the Public Safety arena for a specified geographic territory.
  • Builds and maintains a high-performance sales pipeline; creates and nurtures a positive and professional image in the Public Safety industry.
  • Utilizes Solutions Selling strategies to determine client needs; communicates effectively and professionally within the Public Safety sector.
  • Travels to client sites, attends conferences/trade shows, performs discovery sessions, and coordinate demonstrations for potential clients.
  • Documents sales activity with prospective clients using the company’s Client Relationship Management (CRM), currently, software; manages sales opportunities, activities, and sales pipeline.
  • Works with Pricing Managers and Sales Directors to produce contracts and develop quotes with potential clients.
  • Provides leadership, strategy and input in activities to respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) from prospective clients.
  • Conducts appropriate amount of competitive research and maintains knowledge of competitive products.
  • Supports ongoing organizational improvement efforts and maintain good inter-departmental relationships.
  • Maintains a thorough understanding of the public safety industry including trends, business practices, financial measurements and performance indicators, and key competitors. Lends expertise and assists with special projects as needed.
  • Other responsibilities as required.

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