Systems Administrator (Unix)

Systems Administrator (Unix)

Purpose

Working within the Platforms team and part of Operations, the Systems Administrator (Unix) addresses escalated customer (internal and external) support requests. Additionally, he or she completes projects in environment planning and implementation for servers, networking, virtualization, and security services to support co-location and managed services customers. Work includes participation in a team on-call rotation for 24x7 support. The technical team is an immediate point of escalation for the Operations Center Technicians, and it provides mentoring for the Operations Center.

The Systems Administrator is responsible for:

• Providing up to and including 3rd level ticket support to resolve problems on internal and customer systems, including on-call support
• Communicating with the technical team and customers, in a timely and effective manner
• Participating in change management procedures
• Installing servers and configuring hardware, applications, services and storage in accordance with best practices and project/operational requirements
• Installing new software releases, evaluating and installing patches
• Creating and maintaining install and configure procedures, Operations Manual and online customer information
• Completing additional projects as required

Reporting to the Senior Manager, Operations, this position is based in Mississauga, Ontario.

Required Experience and Skills

• IT Diploma from recognized technical institution or equivalent work experience
• Strong networking and internet technology knowledge (TCP/IP, DNS, firewall and load balancing concepts)
• Minimum of 3 – 5 years of experience with AIX & IBM p-series, Redhat and CentOS Linux, Microsoft Windows
• Proven experience with LAMP stack – Linux, Apache, MySQL, PHP or equivalent web server and database applications
• Shell and Perl scripting and script debugging skills
• Knowledge and experience with IBM HMC, VIO, LPAR, VMWare ESX, cloud technologies
• Storage administration experience, SAN / NAS technology
• Strong analytical and troubleshooting skills
• Confidence in own abilities and a willingness to make decisions and escalate when necessary
• Effective oral/written communication and time management skills
• Ability and drive to learn and apply new technologies rapidly
• Strong experience in the hosting industry and data center operations

Desirable

• Additional certifications an asset: IBM Power Systems with AIX, RHCE, RHCT

About CentriLogic

CentriLogic is a global provider of managed IT solutions. With a comprehensive portfolio of IT
infrastructure, private connectivity, and application services, CentriLogic works with clients to
develop adaptable and dependable IT solutions that enable them to achieve positive business
outcomes. The company’s dedication to a client-centric philosophy has earned it the trust of some of
the world’s most innovative companies and visionaries. With regional headquarters in Canada, USA,
and the United Kingdom, CentriLogic delivers solutions to clients throughout North America, Europe,
and Asia.