Portfolio Manager

Portfolio Manager – CEP Residential

CEP Residential’s Portfolio Manager is a smart, driven, and results-oriented team leader with a passion for, and expertise in, multifamily property management. Our Portfolio Manager is focused on, and accountable to, day-to-day execution in the field to drive the best possible outcomes at our properties, thereby elevating the lives of our team members and residents that work and live at our communities. You will conduct the annual budgeting process for each of your assigned properties, implement and execute on strategies to meet operational and leasing goals, report on the financial performance of the properties in your portfolio, and play an active role in onboarding and training new and existing team members. CEP Residential’s core culture will be exemplified in all that you do to ensure that our team members working onsite are passionate about providing an exceptional living experience for all residents that come home to our communities.

Overall, you are the revenue, maintenance, and financial reporting leader of your portfolio, accountable for the day-to-day execution of our team members in the field. You are part of the leadership at CEP Residential, reporting directly to the Director – Property Operations. Together you will drive success and efficiency across our portfolio.

WHO YOU ARE

• A Servant Leader. Your mentorship and leadership promote a positive, collaborative work environment that equips your high performing team with the tools necessary for collective success.
• A Problem Solver. You embrace the challenge of finding smart, creative solutions to new challenges.
• A Strong Communicator. You connect well with others through clear and effective writing and speaking skills.
• A Team Player. You and your team members are united in your commitment to provide an exceptional living experience to all our residents – current and prospective.
• Growth-Minded. You are always looking for ways to grow and improve.
• Organized and Accountable. You have exceptional time management skills and can adapt quickly to changing needs and priorities in your portfolio, while still meeting deadlines and accomplishing objectives through training and motivating a high-performing team of District Managers.
• Levelheaded. You keep your cool during stressful situations and quickly find solutions.
• Flexible and Adaptable. You understand that the world does not exist through black and white lenses and embrace the opportunity to live in the gray.
• Confident and Decisive. You are empowered to proactively make decisions from an owner-operators perspective.
• Motivated. You passionately invest extra energy in pursuit of your collective team goals.

WHAT YOU’LL DO

• Lead and Collaborate with your Community Managers to prepare and follow property operating budgets and to plan community-specific capital improvements, repairs, and asset preservation.
• Leverage Technology, such as RealPage BI, to monitor KPIs and report the operational performance of your portfoliothrough monthly variance analysis and reporting.
• Implement and execute operational strategies at the site level, from leasing best practices and revenue management to administrative resource allocation, new hire onboarding, and ongoing team member training.
• Support maintenance operations by engaging with our Maintenance Supervisors to ensure that we are always providing a sparkling product through preventive maintenance, timely and efficient repairs, a highly organized make-ready process, and effective vendor management.
• Partner with the Director – Property Operations to hold team members accountable to all Policies, Procedures, and Processes to ensure that business is being done the “CEP Way.”
• Train and collaborate with talented teammates to identify and solve any issues that arise.
• Drive the operational success of your portfolio by proposing income-producing opportunities such as competitive pricing and value-add community enhancements.
• Focus on portfolio performance metrics ranging from resident satisfaction scores to sales conversion rates to apartment turnover efficiency - and everything in between.

REQUIREMENTS

• Minimum 10 years residential property management experience with working knowledge of tenant and eviction laws
• Experience leading a high-performing team
• Familiarity and comfort with performance metrics and financial concepts
• Demonstrated proficiency in working with computers including word processing, calendar management, software/database, and social media
• Excellent communication, interpersonal, and organizational skills
• High school diploma or equivalent
• Available to work a flexible schedule, including regional travel, weekends, and work from home or corporate HQ

PHYSICAL DEMANDS

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to:

· Use hands to finger, handle, or feel objects, tools, or controls

· Reach with hands and arms

· Talk and hear

· Frequently walk, sit, climb or balance

· Occasionally lift and/or move up to 25 pounds

· Occasionally required to stoop, kneel, crouch, or crawl

· Taste or smell

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

PREFERRED EXPERIENCE

• College degree or related coursework in business, accounting, hospitality, or property management
• Demonstrated ability to secure leases and to exceed property performance goals

CEP Residential Core Culture

CEP Residential’s team members are high performing people with subject matter expertise and are passionate about delivering unparalleled customer service to our residents. Every CEP Residential team member is committed to living the values of our Core Culture:

· Weare Servant Leaders: we serve others before ourselves

· WeDo the Right Thing: do what is right, even when it is not easy

· WeValue Diversity: all are welcome here

· We are Problem Solvers: find solutions, do not simply identify problems

· WeTest Our Limits: always look for ways to grow and improve

· WeHave Fun: enjoy the ride!

Our commitment at CEP Residential is to provide residents with an exceptional living experience and team members with an inclusive and supportive work environment that enables individual advancement and collective success. This commitment is deeply rooted in our core value of servant leadership – we serve others before ourselves.

CEP Residential Values

CEP Residential’s team members and residents come from richly varied backgrounds. It is our belief that a diverse and inclusive work environment attracts top talent, inspires creativity, and lays the strongest possible foundation for collective success across our enterprise. Our different backgrounds and perspectives serve as the catalyst for value creation that manifests in the form of ideas, best practices, team member engagement and satisfaction, and personal and professional growth. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive, equitable and supportive work environment where our team members flourish.

All aspects of the employment process at CEP Residential are merit-based. Every CEP Residential employee is expected to maintain a work environment that is free from discrimination and harassment. CEP Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. CEP Residential also prohibits retaliation against individuals who report harassment or discrimination or participate in investigations into such conduct.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Everett, WA 98201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property management: 10 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Everett, WA 98201

Salary : $100,000