General Store Manager

CH Carolina Herrera is seeking a Store Manager for our boutique at Madison in New York.

The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s and ensuring maintenance of the qualitative objectives set for the salespoint.

Leading an enthusiastic and experienced team, the Store Manager will be in charge of:

• Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company
• Ensuring all procedures, processes, and actions defined by the company and Sales Managers are correctly implemented
• Maintaining exceptional customer service standards, and keeping an excellent relationship with our key clients (Client book maintenance and development)
• Stock control, cash management, sales forecasts, and daily reports
• Recruitment, evaluation, and motivation of the store Creating a cohesive team that works together to continually exceed the goals set
• Staff training and development (products/procedures/sales techniques) following the company policies and procedures
• Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in line with the company standards
• Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs
• Guaranteeing that all safety and security standards are adhered to
• Setting and controlling all individual and store sales goals, KPI´s, and taking corrective action when necessary
• Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers

Requirements:

• Minimum 3 years retail management experience in fashion luxury brands
• Have a proven track record in a fashion-forward and customer-orientation
• Excellent communication and negotiation skills

Competences:

• Leadership, Impact, and Influence
• People Management, Development, and Motivation
• Business Vision, Analysis, and Decision Making
• Strong orientation to results and clients satisfaction
• Ability to work under pressure, positive attitude

For more information regarding our company and products please visit:

https://chcarolinaherrera.com/00/en

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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Work Remotely

• No

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Commission pay

Experience:

• Retail Management: 4 years (Preferred)
• Customer relationship management: 1 year (Preferred)
• Luxury retail: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location