Customer Service & Support - Work From Home

POSTED ON 2/21/2021 CLOSED ON 2/22/2021
Champion Chrysler Jeep Dodge RAM FIAT Hired Organization Address Bridgeport, CT Remote Full Time

Job Posting for Customer Service & Support - Work From Home at Champion Chrysler Jeep Dodge RAM FIAT

Take control of your work! Work-from-home Customer Service around your life.


 

Are you considering leaving the 9 to 5? Have you ever wanted to join the gig economy and set your own hours while working from home? We're looking for customer service-minded gig-workers! As a gig worker with Champion, you are self-employed.


 

What makes us different?

It’s simple: We pay for available time! No more wasting time hoping you get a call, at Champion you can ACTUALLY make $18-$20/hour or more!

 

Responsibilities:

What work will you be performing?

You'll be providing service for Fortune 500 companies doing a variety of work! A Customer Service will be responsible for monitoring and responding to customer service inquiries that come in from our client’s Amazon seller accounts. The ideal candidate will be able to multitask, be an excellent communicator and have great follow up skills. Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers. Organizes dealership records in an efficient manner enabling easy and quick retrieval.

You will:

  • Work from home, or any quiet place with a closed door
  • Take control of your work life, by choosing when and how often you want to work
  • Respond to chats & answer calls from customers
  • If customer requests it, you'll also be on video! (Webcam and backdrop provided)

What You’ll Do

  • Answer inbound customer service calls or respond to chats from customers
  • Quickly help customers with good solutions
  • Solve problems in a creative way
  • Document details of calls and customer interactions in the appropriate systems
  • Type and talk at the same time
  • Navigate multiple systems, programs, and screens at the same time

Who You Are

  • Great communication skills (verbal and written)
  • Can type 25 WPM or more with 90% accuracy
  • Solid computer skills, including typing and navigation
  • Comfortable empathizing and remaining patient with difficult callers

Earning Potential

Projects will have varying pay, but all our projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay or other incentives. Earn anywhere from $18-$20 an hour or more!

As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.

Requirements:

What’s Next

If you want the flexibility and freedom to work for your life, instead of living to work, submit your name and complete our sign up process today!

 

CERTIFICATES, LICENSES, REGISTRATIONS 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

NOTE:  This is not an exhaustive list of responsibilities, skills, duties, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job , the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technology developments).

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