What are the responsibilities and job description for the Renewals Specialist position at Chapter?
Why We Exist
Every morning, 11,000 Americans wake up and begin their first day of retirement. While retirement should be an exciting, empowering, and fulfilling part of one's life, the reality today is that retirement brings along with it a fundamentally new set of challenges that make it an overwhelming time for many.
At Chapter, we believe that the current infrastructure for retirement is broken, and we're on a mission to fix it. We've started by building industry leading technology to solve the first major obstacle in retirement: navigating Medicare (healthcare coverage for retirees over 65). Our products help seniors sign up, choose an insurance plan, and leverage their plan after they are enrolled. And, unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss.
But our ambition doesn't stop with Medicare — we seek to transform the way that Americans navigate and experience retirement. If this sounds exciting to you, we'd love to speak with you.
How You'll Contribute to our Mission
Chapter is looking to expand our advisory team with the addition of Renewals Specialists. In this role, we impact lives daily by saving our members thousands on out-of-pocket medical costs and insuring financial stability in what should be the best chapter of their lives. As a medicare expert, you will listen, guide, teach and empathize with our members in their medicare Journey. Our advisors offer concierge-level service with our proprietary technology to guide Retirees into the top coverage for them this year and every year after.
This is a full-time role. We are currently offering a $1,500 signing bonus *to all new Medicare Advisors* *who start before August 26, 2024
In this role, you will spend several hours each day advising seniors via phone and email.
While your compensation will be tied to your performance, it does not vary based on the specific coverage you recommend, even if it is with a carrier that does not pay Chapter.
What You'll Do
Chapter embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Chapter will provide any necessary accommodation during the recruitment and selection process to an employee or applicant with a disability.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.
Every morning, 11,000 Americans wake up and begin their first day of retirement. While retirement should be an exciting, empowering, and fulfilling part of one's life, the reality today is that retirement brings along with it a fundamentally new set of challenges that make it an overwhelming time for many.
At Chapter, we believe that the current infrastructure for retirement is broken, and we're on a mission to fix it. We've started by building industry leading technology to solve the first major obstacle in retirement: navigating Medicare (healthcare coverage for retirees over 65). Our products help seniors sign up, choose an insurance plan, and leverage their plan after they are enrolled. And, unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss.
But our ambition doesn't stop with Medicare — we seek to transform the way that Americans navigate and experience retirement. If this sounds exciting to you, we'd love to speak with you.
How You'll Contribute to our Mission
Chapter is looking to expand our advisory team with the addition of Renewals Specialists. In this role, we impact lives daily by saving our members thousands on out-of-pocket medical costs and insuring financial stability in what should be the best chapter of their lives. As a medicare expert, you will listen, guide, teach and empathize with our members in their medicare Journey. Our advisors offer concierge-level service with our proprietary technology to guide Retirees into the top coverage for them this year and every year after.
This is a full-time role. We are currently offering a $1,500 signing bonus *to all new Medicare Advisors* *who start before August 26, 2024
In this role, you will spend several hours each day advising seniors via phone and email.
While your compensation will be tied to your performance, it does not vary based on the specific coverage you recommend, even if it is with a carrier that does not pay Chapter.
What You'll Do
- Assess seniors' Medicare needs with an engaging, natural, and professional demeanor.
- Provide prompt and efficient service by phone and email.
- Use Chapter's software to help seniors renew their current coverage with Chapter or find a better plan
- Demonstrate strong prioritization skills to determine what is important.
- Educate & guide clients into the right insurance coverage for them
- Strong sense of ownership, self-motivated, driven, and able to work independently as well as fostering a collaborative environment
- Active life and health license or desire to train and become a licensed insurance agent
- Computer savvy
- Strong interpersonal skills and distinguished verbal and written communication ability
- 2 years of prior Medicare sales experience
Chapter embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Chapter will provide any necessary accommodation during the recruitment and selection process to an employee or applicant with a disability.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.
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