Job Posting for Health Navigator at Charles Drew Health Centers
Job Details
Job Location: Grant Street - Omaha, NE
Position Type: Full Time
Salary Range: Undisclosed
Job Description
POSITION SUMMARY
The goal of the Health Navigator is to help enhance access to high-quality medical services in order to improve the overall health status and lower the cost of care for the community that CDHC serves. As part of the population health team, the Navigator will focus on quality of care metric dashboards to help identify and close gaps in care. The Navigator will accomplish this goal by identifying patients overdue for healthcare services and supporting efforts to ensure completion of those services. The Navigator will work with the Population Health Manager and other members of the population health team to review current approaches and develop data-informed improvement strategies. The Navigator will also provide education related to health services to CDHC patients in an effort to raise awareness and improve access to services.
POSITION-SPECIFIC DUTIES & RESPONSIBILITIES
Understands and is adept in using population health tools within CDHC EHR as well as from payors and grant funders
Reviews reports generated from population health applications (including EHR) to identify patients due for specific medical services and screenings
Contacts patients due for specific medical services and screenings and assists them with making necessary appointments
Coordinates with clinical team to assist patients in the completion of screening services by providing follow-up and navigation support.
Obtains clinical data from external organizations, enters data into EHR, distributes data to providers as well as patients, when necessary
Assists in patient recruitment and planning for screening and health services events
Acts as a patient liaison by ensuring patients connect with the Eligibility and Enrollment team, assisting patients in making appointments for specialty services, and providing educational support
Collaborates with outside agencies to obtain specialty services for our patients where necessary
Assists with staff education and training as appropriate and necessary
Performs other duties as assigned.
POSITION REQUIREMENTS
Education: High School Diploma or equivalency required. Bachelors in Human Services field Preferred but not required.
Microsoft applications (experience with Excel required), internet, email Good record keeping methods
Ability to achieve measureable outcomes Strong organizational skills
Ability to handle multiple tasks Knowledge of medical terminology
Language: English fluency
Work Hours: Monday –Friday 8:00am – 5:00pm; flexibility to adjust to meet patients during clinic operation hours
Travel: Minimal
Exposure: The exposure characteristics described here are representative of those an employee encounters while performing the essential functions of this position. For example, while performing the essential functions of this job, the employee seldom is exposed to fumes or airborne particles and toxic or caustic chemicals. Additionally, the employee may occasionally be exposed to blood borne and other hazardous chemicals. Finally, the noise level in the work environment can seldom be quite loud. In all cases personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrence
Physical: Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.
Hourly Wage Estimation for Health Navigator in Omaha, NE
$26.05 to $32.60
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