Data Privacy Program Manager

Your Opportunity

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office or remote.

• Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference*
• When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and sometime in the office.
• Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.

*Subject to change as Schwab is continually evaluating the current environment in order to best care for the safety and well-being of our employees.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Data Analytics and Insight is responsible for the management and integration of data across Schwab. Our focus is on making data more accessible and available, enabling speed to insight, and ensuring sound governance and data rights, resulting in a robust data environment.   Ultimately, we will increase the value of our data and better leverage it to create competitive advantage.

The Data Privacy Program Manager role is a key member of the Data Center of Excellence (DCOE) and reports to the Director of Data Privacy. In this role, the Data Privacy Program Manager will support the continued development of the Data Privacy office at the Firm. This role will work closely with the second line Privacy office in assessing current and potential privacy regulations, as well as first line business partners in any efforts to ensure privacy requirements are understood and met. In addition to regulatory compliance, there should also be a mindset of privacy as a product, by aiding the Firm in demonstration its commitments to clients around privacy and security. Specific areas of focus include data rights and the data inventory of personal information.

What you are good at

• In conjunction with the Director, aid in the development of the Data Privacy office at the firm. This will involve liaising with other business lines and projects to ensure privacy compliance is met and the service model meets client expectations.
• Bring a mindset of privacy as a product by seeking out opportunities to enhance our service model through identifying opportunities to improve communications by making them for client focused, as well as ensuring that initiatives that have a privacy component are aligned with both client expectations and regulatory requirements.
• Work closely with the second line privacy group in assessing regulatory requirements and making risk-based decisions, ensuring they are incorporated in first line work.
• Represent the Data Privacy office across a variety of firm wide projects and initiatives.

What you have

• A strong background in the field of privacy and/or data rights.
  • Financial Services background is preferred.
• Familiarity with key privacy regulations, including GLBA, GDPR, and CCPA, and the CPRA.
• Familiarity with data management, both structured and unstructured, especially as it pertains to privacy.
• Familiarity with cookies and other tracking technologies and their impact to privacy.
• BA/BS (preferred); MBA and/or advanced degree (attractive).
• Strong relationship building abilities and partnership skills working with a variety of business and technical associates, and experience working in a highly virtualized environment with partners distributed in multiple locations.
• Strong written and verbal communication skills, including the ability to quickly synthesize information and develop recommendations and to lead meetings with all levels of management.
• Strong problem-solving ability: both business and technical level.
• Proven ability as a self-starter, showing strong initiative. Comfort with ambiguity, able to effectively take the conceptual to the pragmatic.
• Very detail oriented, and the ability to multi-task, work efficiently and meet tight deadlines.
• Sound judgment, planning, project management and organization skills.
• Change agent mentality and ability to influence outcomes in a complex organizational environment.
• You may be asked to demonstrate any of the above in an interview.