What are the responsibilities and job description for the Bar Manager position at Chart House?
The position of Bar Manager oversees the staff and handles day-to-day operations of
a bar, ensuring it’s clean and functions efficiently. Main duties include
scheduling, managing, and resolving customer complaints, and making sure the
bar’s inventory is well-stocked.
Tasks
- Coordinate assignments of floor personnel to ensure economical use of beverages, food and timely preparation;
- Recruit, interview, hire and train new bar staff employees;
- Count money and make bank drawers;
- Establish standards for personnel performance and customer service;
- Investigate and resolve complaints regarding customer server, or accommodations;
- Maintain liquor and equipment inventories, and keep inventory records;
- Monitor compliance with health and fire regulations regarding liquor and serving, and building maintenance in our dining facilities;
- Monitor liquor preparation methods, portion sizes, and garnishing and presentation of beverages to ensure that beverages are prepared and presented in an acceptable manner;
- Schedule and receive liquor and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Advertise the daily, weekly, and monthly promotions of the bar;
- Set and enforce companies policies and procedures;
- Attend/Coordinate staff & manager meetings;
- Maintain a fun and safe atmosphere for staff and patrons;
Education, Experience, & Licensing Requirements:
- High school diploma or GED.
- Training in vocational schools or a college degree;
- Bartender’s license.
- Prior experience working in a bar or restaurant.
- Supervisory experience.
- Familiarity with point-of-sale tracking technology and bar and restaurant management platforms.
- Sommelier experience.
Qualifications/Skills requirements:
- Accomplished mixologist.
- Excellent multitasking ability.
- Problem-solving skills.
- Interpersonal relationship skills.
- Attention to detail.
- Strong leadership ability.
- Organizational skills.
- Customer service skills.
- Knowledge of food, beverage, and hospitality industries.
- Calm under pressure
- Able to maintain restraint in stressful situations.
- Ability to lift up to 60lbs
- Judgment and creativity.
- Comfortable with hospitality and sales technology platforms.
- Enthusiasm and lots of energy.
Working conditions
Full-time position
32-40 hours, minimum 5 days
Open availability
Be present at all employee meetings
The first Chart House was opened in Aspen, Colorado in 1961 by Joey Cabell and his partner Buzzy Bent. Joey and Buzzy opened their second restaurant in Newport Beach, California in 1963. In February 1968, Joey opened the Chart House Waikiki as the sole owner. He subsequently sold his interest in the mainland stores, retaining only the land and building of the Aspen site.
This restaurant was nearly destroyed in December 1975, by a fire that swept the building. The management and employees worked for one year to rebuild the Chart House and reopen in 1976.
In August 2020, the Chart House temporarily closed due to COVID. Joey has persevered once more to reopen again in April 2021 for the 53rd year, this time with a new strong partnership.
We have for many years been friends with and worked together with the owners, management, and employees of the “Chart House Chain”, as it has come to be called. However, we are the only independent store and were, of course, the original Chart House in Hawaii.
We pride ourselves on being the original and being owned by the man who created the Chart House concept. We certainly hope that as a new Chart House employee, you too will be proud of the establishment for which you now work. We look forward to having you with us for a long time!