Salary Job Openings

Remote Customer Service Representative

ChaseSource LP
Palm Beach, FL Remote Full Time
POSTED ON 9/21/2021 CLOSED ON 9/27/2021

Job Posting for Remote Customer Service Representative at ChaseSource LP

Remote Customer Service | This Customer Service Associate provides assistance to incoming callers.

Remote/Virtual (WORK FROM THE COMFORT OF YOUR OWN HOME)

Work Wednesday - Sunday 3:00 pm - 11:30 pm CST five days per week, including both weekend days.

Training dates: Tuesday, August 24 - Saturday, August 28. Training Time: 1:00 pm - 10:00 pm CST.

$13.00 and $14.00 if Bi-Lingual in Spanish.

Responsibilities include:

- Responds to phone inquiries in a prompt, courteous and concise manner

- Documents all encounters in clear and concise online logs

- Meets individual performance standards

- Performs other duties as may be assigned by management

- Attains and maintains strict required attendance and performance metrics

Must-Have Qualifications:

- Excellent Customer Service skills

- 6 months in a call center environment.

Preferred Qualifications:

- Microsoft Office experience

- Ability to multi-task

EQUIPMENT QUALIFICATIONS:

Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor

Computer Type: PC compatible (no Macs or Chromebooks)

Minimum OS Version: Windows 10 (with all recent updates)

Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors

Minimum RAM: 4GB or greater

Minimum Graphic Resolution: 1024x768 * Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)

Monitor Size: 17 inches or larger

Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)

Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)

Internet Speed: High Speed internet access, 5MBPS upload/download minimum

Anti-virus Software: Must be on current version

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Work from home

Schedule:

  • Evening shift

Work Location:

  • Multiple locations

Work Remotely:

  • Yes
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Salary.com Estimation for Remote Customer Service Representative in Palm Beach, FL
$32,648 to $40,965
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