What are the responsibilities and job description for the Shuttle Driver position at Chatham Wayside Inn?
Who this job will appeal to
The Shuttle Van Driver greets, assists with taking care of luggage, running errands and delivering items in safe and transports guests and runs hotel errands in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
What you will be doing
- Drive guests on scheduled pick up and drop offs within a 2-3 miles radius.
- Open and close vehicle doors for guests.
- Assist guests with storing and retrieving their luggage from vehicle.
- Run hotel errands as instructed by management.
- Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas and obtain oil changes.
- Acts as a bellperson during non driving periods.
- By hand or use of baggage carts, transfer luggage and packages to and from rooms, vehicles and/or loading areas.
- Answer guest inquiries about hotel services and in-house events, etc. Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations.
Skills and Abilities:
Ability to understand and provide friendly guest service. Knowledge of hotel and the city. Ability to understand and provide friendly and proper guest service. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of job and it is performed inside and outside with equipment, machines and motor vehicles. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position is required to operate a motor vehicle
Benefits
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- Vacation and Sick Time
- Matching 401K
- Employee Assistance Program
- AMAZING HOTEL DISCOUNTS within the TPG Portfolio and Marriott!
- EEO/VET/DISABLED