What are the responsibilities and job description for the Solutions Engineer position at Checkr?
Checkr’s Solutions Engineering Team are strategic partners to our Sales and Implementation Teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Customer Success, Project Management, Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners.
Responsibilities:
As a Solutions Engineer, you will strategically partner with the Sales Team to:
- Meet with business leaders at prospect companies to understand their business goals and articulate Checkr’s value proposition
- Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
- Shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
- Educate our prospective clients on safe hiring best practices, explaining how other Checkr customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles
- Design and scope impactful trust & safety programs that transform clients’ businesses and organizational cultures
- Answer technical and compliance questions from our prospects and partners
- Distill and communicate customer needs to the Product team and help drive product roadmap
- Collaborate with Marketing on Case Studies, Use Cases and Marketing Events
What you bring:
- 2-5 years in related industry or SaAs industry in solutions engineering position
- Customer Interaction Skills - Discovery Conversations, Demonstration Skills, Solution Design, Proof Of Value management and Execution, RFP Management, Training, and Enablement
- Knowledge of OR willingness to learn RESTful APIs and the Checkr API
- Experience building rapport and working with cross functional teams spanning sales, product management, product marketing and business development
- Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
- Excellent written, oral, and interpersonal communication skills
- Willingness and Ability to travel as needed (30% or higher)