What are the responsibilities and job description for the People Operations Associate position at ChemoCentryx?
Company Overview
ChemoCentryx is a biopharmaceutical company focused on discovering, developing and commercializing novel therapeutics to treat autoimmune diseases, inflammatory disorders and cancer, primarily focused on orphan and rare diseases. ChemoCentryx balances a passion for science with the deep-seated belief that patients suffering from serious diseases deserve more than incremental improvements to the length and quality of their lives.
As a clinical-stage company with a broad portfolio in multiple therapeutic areas, ChemoCentryx pushes beyond “good enough” and strives for a totally new way of healing.
ChemoCentryx is looking for an ambassador to candidates, new hires and existing employees. This is a great opportunity for someone with a passion for people, organization, and community. Playing a key tactical role throughout the employee lifecycle from hiring and onboarding to developing and off-boarding, this individual will deliver on operational excellence while maintaining high levels of confidentiality. To be successful in this role, this individual must have a process improvement mindset and confidently take ownership for driving all day-to-day HR operations.
What You'll Do
- Primary HR contact for ChemoCentryx employees, responsible for answering questions and solving day-to-day problems for the organization accurately and in a timely manner
- Represent the recruiting team internally and externally, acting as an ambassador to candidates, fostering an overall positive candidate experience at ChemoCentryx
- Assist in building and maintaining a sourcing pipeline and candidate pool via networking, partnerships, research and social media tools
- Schedule interviews, coordinate travel arrangements and expense reimbursement as needed, and meet and greet candidates who arrive for interviews
- Coordinate pre-hire activities including drafting and circulating offer letters, background checks, drug screening, onboarding and sending out new hire paperwork; Process I-9s/E-Verify, conduct new hire orientations and address benefits/perks questions
- First point of contact for employee benefit issues
- Support administration of Leaves of Absence (FMLA/CFRA, PDL, Disability)
- Process personnel changes (acquire proper approvals, perform data entry, ensure changes are reflected in applicable internal systems)
- Off board employees/contractors by getting their departure paperwork prepared and assisting in the exit interview
- Create a consistent, positive work atmosphere through the communication and administration of HR policies and procedures
- Provide support for all HR programs and initiatives including benefits open enrollment, employee engagement initiatives, training, performance management and company events
- Maintain and organize employee facing resources – ensuring forms, policies and resources are up-to-date and easily accessible by employees
- Maintain and provide reports (staffing reports, headcount reports, org chart, demographics, etc.)
- Maintain and update HR data and personnel files
- Identify and drive process improvement efforts, leveraging systems and tools to automate and eliminate manual work where possible
Who You Are
- Flexible, fearless, and excited about your part in our growth
- You like to take on new challenges and don’t wait to be told to get started on something
- Proactive resourcefulness and initiative to ask questions coupled with the ability to self-manage work
- A utility player. You're willing to help wherever needed with a client service mindset
- Great sense of humor
What We Look For
- Bachelor's Degree required
- 5+ years of related internship/work experience in HR or Talent Acquisition
- Experience in recruiting and scheduling, experience recruiting in biotech, pharma industries a plus
- aPHR or similar certification is an advantage
- Broad knowledge of HR principles and best practices
- Basic knowledge of California and federal labor law (FMLA/CFRA, ERISA, wage and hour, EEO, OFCCP, ADA, employment/immigration laws, etc.) preferred
- Proficient in MS Office
- Working knowledge of HR systems, benefits plans and payroll processes preferred
- Exceptional people skills. Strong verbal, written, and interpersonal communication skills are a must.
- A high level of discretion and the ability to appropriately manage confidential information
- Outstanding follow-through, self-directed and highly motivated with a strong sense of urgency
- Meticulous attention to detail.
- Genuine team player with an interest in building community and authentic relationships