What are the responsibilities and job description for the Billing Supervisor - Dental position at Cherry Health?
Billing Supervisor - Dental
Responsible for working in a team environment for accurate billing of all services provided as it fits within the mission of the Agency. Responsible for ensuring that Billing/Coding department activities, decisions, and functions promote and follow the financial and billing polices of Cherry Health. Consults as needed with management, front-line staff at Cherry Health sites/programs, providers, outside sources, payers, and others to ensure that billing for services is accurate and maximizes revenue and cash flow.
Benefits:
Cherry Health has excellent benefit offerings, check out a sample of the benefits available to our team members below!
- 3 Medical Insurance Plan options for you and your family
- Dental and Vision Insurance Plans with providers across the State of Michigan
- Generous Paid Time Off benefit that includes 7 paid full day holidays (Including Black Friday!) and 2 half day paid holidays!
- 403(b) Retirement Savings Plan with generous employer match – fully vested from day 1
- MET and MESP 529 Savings Plans
- Pet Insurance!
- Vendor discounts and much more!
Requirements:
- Must have experience as a biller, team leader, or supervisor in a health care billing setting, preferably within a Federally Qualified Health Center.
- Must have experience with an Electronic Practice Management (EPM) system and a claims clearinghouse, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed below.
- High School Diploma required. Associates degree in health information management, healthcare billing/coding, or a similar field is preferred.
- Must be certified by an accredited association. Examples include, but not limited to the following:
- Certified Professional Coder (CPC)
- Certified Professional Biller (CPB)
- Certified Coding Associate (CCA)
- Certified Coding Specialist (CCS)
- Certified Coding Specialist Professional (CCS-P)
- Registered Health Information Administrator (RHIA)
- Registered Health Information Technologist (RHIT)
- Certified Dental Coder (CDC)
- Certified Medical Reimbursement Specialist (CMRS)
- or an equivalent certification
Responsibilities:
- Demonstrate leadership and management skills that foster a culture of mentoring, coaching, motivating and engaging staff.
- Model and communicate key values in the community and to staff in a way that supports Cherry Health’s mission.
- Educate and empower staff to be adept at meeting current and future organizational needs, and adjust schedule staff hours of work, priorities, and assignments to ensure efficient operation, based on workload.
- Direct, supervise, train, evaluate competencies and address performance issues consistently, promptly, and appropriately.
- Plan and facilitate meetings to communicate organization initiatives and updates to staff.
- Assist in the development and monitoring of department/program budget.
- Assist and maintain reconciliation for annual cost reporting required by the Michigan Department of Health and Human Services (MDHHS).
- Train and lead staff on regulatory changes and updates.
- Assist with management of patient accounts receivables (aging, balances, trends, etc.) and/or manage month-end processes.
- Maintain primary contact with payers and payer representatives.
- Participate in the formulation of procedures related to patient accounts, sliding fee implementation, fees, write-offs, professional courtesy, and other billing/financial topics and seeing that policies and standards are carried out and adhered to.
- Ensure that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
- Ensure that billing is accurate and maximizes revenue and cash flow.
- Analyze reports to ensure proper reimbursement and collection or coding accuracy.
- Research payer updates and implement changes as required.
- Coordinate and troubleshoot system and software issues with the Information Systems department.
- Coordinate and troubleshoot cash and posting issue with Accounting.
- May work directly with specialty service sites, such as Dental, to ensure proper billing and maximize reimbursement.
- May gather data from the claims clearinghouse, the Electronic Practice Management (EPM) system, and the electronic health record.
- Perform other duties as assigned.
Deadline:
We are accepting applications for this position until the position is filled.
Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.
Cherry Health requires all team members, including temps, contractors, interns, residents, students, etc. to receive the COVID-19 vaccinations subject to certain exclusions. Cherry Health is committed to granting reasonable accommodations in accordance with applicable laws.
Experience
Preferred- Must have experience as a biller, team leader, or supervisor in a health care billing setting, preferably within a Federally Qualified Health Center. Must have experience with an Electronic Practice Management (EPM) system and a claims clearinghouse, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
Education
Preferred- Associates or better
Licenses & Certifications
Preferred- CMRS
- CDC
- RHIT
- RHIA
- CPB
- CPC
Skills
Required- Customer Service
- Billing
- Computer Skills
Behaviors
Required- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
