What are the responsibilities and job description for the Appointment Scheduler position at Chesapeake Regional Healthcare?
Major Job Functions:
- Schedule MRI, CT, Ultrasound and X-Ray exams according to scheduling guidelines and prescreening procedures to assure patient safety and readiness for scanning process via phone calls and faxes.
- Review all scheduled patient appointments to ensure they are scheduled correctly, correct time allotted and correct scanner chosen.
- Accurately input correct patient registration information.
- Review and call patients from “To Be Scheduled” file on on-going basis to ensure optimum usage of all modalities.
- Monitor faxed appointment requests on an on-going basis, enter into RIS scheduling and contact appropriate source to complete appointment scheduling process.
- Monitor all modality schedules on an on-going basis and fill all openings in an efficient manner to ensure maximum scanner usage and maintain patient flow.
- Assist with incoming phone calls as necessary and transfer appropriately.
- Coordinate patient transportation when necessary.
- Ensure all pertinent previous exams, studies, films and reports are present prior to or at the time of scheduled exam.
Qualifications:
- High School Diploma
- Previous healthcare experience preferred, with courses in medical terminology preferred
- Ability to operate copier, FAX machine, and computer
- Must have excellent organizational, communication and interpersonal skills.
- Ability to set priorities and manage varying workload
