Retail Assistant Manager #1126

• The ideal candidate must have experience in Customer Service Management or Retail Management
• Candidates with no Management experience will not be considered.

• Paid vacation time.
• Competitive wages are paid out weekly.
• Tuition reimbursement program.
• Medical, Dental, and Vision plans.

• Assist the Station Manager in the day-to-day operations of the retail facility.
• Maintain oversight of station operations and staff in the Station Manager’s absence.
• Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed by CSI’s guidelines and expectations.
• Support and adhere to the execution of established safety, security, and quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to the Station Manager or Business Consultant as appropriate.
• Understand the importance of and ensure all station employees comply with company wage & hour requirements.
• Support and adhere to CSI’s cash/money handling and accountability processes.
• Preserve the safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors, and the community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed.

• Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food service.
• Assist with product inventory management. This includes but is not limited to:
  • Coordinate with other stations to limit out-of-stocks in stations across the zone.
  • Follow CSI guidance to ensure the correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels.
  • Support and adhere to CSI’s cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed.
• Use, operate, clean, and maintain the cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed.
• Inform the Station Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to any Company’s Policies and Procedures.
• Ensure self, station personnel, and contractors on shift comply with CSI’s safety standards; use appropriate personal protective equipment as required.
• Use various computer programs to support the daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
• In the absence of the Station Manager, keep the Business Consultant informed of station operations and issues.
• Perform job duties of a CSR and other duties as needed or assigned by the Station Manager or Business Consultant.

• Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines.
• Support and role model CSI’s core values of safety, diversity, inclusion, integrity, and trust.

• Previous experience in a fast-paced retail, food service, or fuel environment, including cash handling and customer service experience.
• Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs & applications.
• Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
• Ability to multi-task in a fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgment.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.

• Rare, limited to required training, zone/district training, or coverage for nearby stations.

• Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping, and pushing buttons.
• Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, and reaching below the waist.
• Continuously lift weights up to 10 lbs; occasionally lift weights up to 35 lbs. Follow the team-lift concept if objects are too heavy or awkward.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions.
• Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
• Occasional exposure to walk-in coolers at 34 F.
• Must be at least 18 years of age or older to work in California, Oregon, or Washington locations.
• Must be at least 21 years of age or older to work the Graveyard shift from 10 pm to 6 am.
• We offer a $1.25 per hour shift differential for hours worked between 10 pm to 6 am.
• Must be at least 18 years of age or older to work in California, Oregon, or Washington locations.
• Must be at least 21 years of age or older to work the Graveyard shift from 10 pm to 6 am.
• We offer a $1.25 per hour shift differential for hours worked between 10 pm to 6 am.
• USA-based job position.
• Visas will not be granted.

Salary : $18 - $28