What are the responsibilities and job description for the Customer Service Rx Tech position at Chewy?
Chewy is hiring with starting wages up to $18.00 per hour
Immediate Phone Interviews Available!
Your Opportunity
Chewy is seeking full-time motivated and confident team members to join our amazing Customer Service Pharmacy in Louisville, KY! The Customer Service Rx Tech will focus on “wow-ing” our pet-parent customers with stellar service. There are several reasons why people choose to work and stay at Chewy – competitive pay, great perks, and opportunities for advancement, and oh yeah, the ability to make pets, pet parents, and pet partners super happy and healthy! Hybrid options available for those who live in Kentucky!
What You’ll Do
- Engage directly with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls, to include emails, and other communication platforms.
- Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
- Be willing to jump in and learn fast!
- Go above and beyond to “wow” our customers. We aren’t looking for order-takers or script-readers – we’re searching for those who can engage with our customers and think critically to help our customer and provide solutions while adhering to high safety and regulatory standards.
What You’ll Need
- 1-2 years working in a customer focused environment
- Excellent communication skills
- Ability to multi-task and think critically
- Proficiency with Microsoft Outlook
- Flexibility to shift schedule and work overtime as needed
- Must be able to pass background check for KY Rx Tech license
- Show up committed to be your best!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR@chewy.com.
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