Chick-fil-A Manager

Chick-fil-A Onalaska is looking for the region’s best to join our team.

Join Chick-fil-A and help us achieve our vision of “Connecting with our Community by providing EXTRAordinary Care.”

At Chick-fil-A Onalaska, a Manager is responsible for directing the daily operations of Chick-fil-A, ensuring compliance with company standards. We are looking for Managers that will focus on our values of striving for excellence, serving others first, and showing the La Crosse region something better. We are excited to develop people to pursue greatness in their lives and reach their full potential. Please join us for an experience that will challenge you, teach you, and shape your future.

Duties include the following:

Operations -

• Lead and Support the Chick-fil-A Onalaska Mission and Vision Culture.
• Support and influence the restaurant’s overall operational and financial goals.
• Work flexible schedules to support the restaurant’s operations and guest demands.
• Available to work 10 hour shifts and up to a 50 hour work week.
• Ability to open and close the restaurant while performing safe and secure audits.
• Strictly adhere to all Company policies and procedures.
• Hold self and Team Members accountable to the restaurant dress code, break and lunch meal

periods, and discount policies.

• Maintain a positive working relationship and treat all Team Members with respect while

providing them with direction and feedback.

• Manage cash accountability systems through verifying safe counts, register counts, safe deposits,

and opening/closing the day on InFORM.

• Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists.
• Ensure that Team Leaders/Team Members monitor dining room, restroom, parking lot and

overall facility cleanliness.

• Be a Food Safety Ambassador in your work area.
• Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks.
• Ensure that Team Leaders/Team Members follow recipes and read tickets to accurately prepare

all orders.

• Ensure that Team Leaders/Team Members work at a pace to maintain restaurant’s established

speed of service guidelines.

• Address guest issues that may arise using the HEARD model; consult with Owner/Operator

regarding complex issues.

Development-

• Prepare for and participate in weekly Leadership meetings.
• Develop your Team Leaders through weekly Team Connects.
• Participate in weekly shifts in which you will lead the entire restaurant operations during a

designated time frame.

• Support a recognition culture by presenting Team Members dessert items when they are caught

demonstrating EXTRAordinary Care.

• Perform Team Member interviews and select talent.
• Conduct annual Team Member and Team Leader reviews.
• Prepare and participate in monthly/quarterly “Leader Connects” with the Owner/Operator.
• Participate in community engagement events such as school presentations, charitable events,

and volunteer opportunities.

• Participate as a Grand Opening Trainer or in other market training opportunities.

REQUIREMENTS

• Previous management experience a plus.
• Achieve operational objectives.
• Perform facility opening and closing procedures.
• Maintain the flow of satisfied guests.
• Accomplish human resource objectives.
• Work to create a safe, secure and healthy work environment for fellow employees.
• You will be required to demonstrate a high level of professionalism, with excellent communication skills.
• Work with staff to accomplish all goals. (Food Safety, Food Quality and Customer Satisfaction scores)
• You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
• You also must be efficient and detail-oriented with a strong customer focus.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Here are some of the great benefits of working at Chick-fil-A:

• 
  It's a Great Place to Work

At Chick-fil-A Onalaska, our Operator considers the Managers to be more than just employees; they are a highly valued part of the Chick-fil-A restaurant. Our high retention rate is proof that Managers really enjoy working at Chick-fil-A. In addition to that, we strive to offer competitive pay and ensure that you will work in a nurturing environment where you will learn valuable business and people skills.

• 
  Work Directly With A Chick-fil-A Operator

Our Operator, Pam Chaney (aka Coach Pam), is an independent business person responsible for the operation of Chick-fil-A Onalaska. Coach Pam invests time in her Managers by teaching them important business skills for the future including, but not limited to, time management, stewardship, team work, and financial responsibility.

• 
  Opportunities for Advancement

Here at Chick-fil-A Onalaska we pride ourselves in our Leadership Development Pathway. The purpose of this is to provide our Managers with many opportunities and resources for advancement!

• 
  Scholarship Opportunities

While Chick-fil-A, Inc. has awarded scholarships for more than 40 years, the enhanced educational assistance initiative, called Remarkable Futures, increases the amount of scholarships available. Students can receive up to $25,000 as well as access to tuition discounts and other educational benefits at more than 70 colleges and universities nationwide, to help offset the cost of their education.

• 
  Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

• 
  Free Food

All Team Members will receive a free entrée or meal during their shift. (Varies depending on the length of shift)

• 
  Health Care

Insurance options available to qualified Team Members and Leadership.