What are the responsibilities and job description for the Head Shift Leader position at Chick-fil-A?
Company Introduction:
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
Our store in SCV is proudly owned and operated by Rick Holcombe, who truly cares about the well-being of both his employees and his customers. Committed to the goal of taking care of our guests, our team believes that employees who are encouraged and motivated to succeed and grow (who feel taken care of) will naturally and effortlessly take care of the needs of the guest as well. Ensuring our guests have a memorable and enjoyable experience at our store is our mission!
Overview:
This is preferably full-time (part-time is an option), leadership position, day or night.
For this position, we are looking for someone who:
- has had leadership experience in a previous job
- is willing to work full-time
- is passionate about building/cultivating a positive team member experience
- is motivated to train in different roles/responsibilities of the store
This position is for people who are interested in:
fulltime
day/afternoon/evening shifts
positively impacting our guest experience and motivating our team toward excellence!
This position not only includes running a register and taking orders, but can include:
- taking orders outside
- outside meal delivery,
- making drinks
- host/hostess duties in dining room
- other duties as needed
We offer many great benefits such as:
- Competitive pay and raises based on performance/time worked
- Medical/Dental insurance for those who qualify
- Scholarship opportunities
- Wake Tech tuition reimbursement program
- Free employee meal for every shift worked
- Employee discount
- A fun work environment where you can positively influence others
- Flexible schedules - and Sundays off!
- Exciting leadership opportunities
Requirements:
- Multi-task and problem solve in a quick and effective manner
- Be Team-oriented, adaptable, dependable, and have a strong work ethic
- Ability to communicate effectively with guests and team members
- Work Quickly and Efficiently
- Follow Food Safety and Cleanliness Guidelines
- Maintain Proper Quality Parameters
Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary.
Prior leadership experience is required, but prior knowledge of food service is not required.
Responsibilities:
We will hire enthusiastic, kind, and professional individuals who are committed to providing guests with the best customer service, and who will positively impact our team here at CFA Stone Creek Village.
We are looking for applicants who exhibit the following qualities:
- Consistency and Reliability
- Cheerful and Positive Attitude
- Teamwork Mentality
- Loves Serving and Helping Others
Applicant must:
- enjoy working in a group
- have strong communicative skills, and
- be dedicated to providing our guests with the best service possible