Operations Manager (Kitchen)

Chick-fil-A
West Hartford, CT Full Time
POSTED ON 12/17/2022 CLOSED ON 2/14/2023

What are the responsibilities and job description for the Operations Manager (Kitchen) position at Chick-fil-A?

The Kitchen Manager is responsible for

  • Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
  • Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

 

Those behaviors include:

  • Sense of Urgency that creates surprisingly fast Speed of Service
  • Attention to detail that ensures preparation and production procedures are followed
  • Execution of systems that ensure a refreshingly clean environment
  • Maintaining a work environment that ensures and promotes food safety
  • Vigilant attention to the organization and appearance of the kitchen


Benefits:


* Professional and leadership development opportunities

* Potential to go to a grand opening

* Performance based advancement

* Competitive Pay

* College Scholarships

* Flexible Hours

* 1 Week Paid time off

* Paid Sick Time

* Healthcare Benefits

* Dental Benefits

* Discounted meals while working

* Closed on Sundays


Additional Responsibilities:

  • Inventory management
  • End-of-Month counts and input
  • Maintaining accurate transfer logs
  • Effective & efficient ordering
  • Maintaining a LEAN production environment
  • Coaching, evaluating, and providing accountability for all kitchen Team Members
  • Troubleshooting and repairing equipment and facilities
  • Ensure all necessary preventative maintenance and cleaning on a per set schedule.


Behavior Characteristics:

  • Work a maximum of up to forty hours per week in the restaurant
  • Allocate at least two hours per week to planning
  • Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
  • Combine critical thinking and practical leadership to create a culture of innovation
  • Effectively coach and give direction
  • Intentionally and methodically grow and nurture relationships with the staff
  • Be able to connect with a multicultural team
  • Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
  • Enthusiastically and passionately lead the Kitchen team


As a Restaurant Manager you will:

  • Demonstrate a passion for the business and managing the overall operations
  • Find, train, develop and recognize the best people
  • Manage daily activities to ensure guests receive excellent customer service
  • Demonstrate a strong awareness and concern for food quality and safety
  • Adjust to multiple demands and shifting priorities
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