Email Manager

POSTED ON 9/19/2022 CLOSED ON 11/12/2022
Chief Hired Organization Address New York City, NY Remote Full Time

Job Posting for Email Manager at Chief

About us:

Chief is changing the face of leadership. Our mission: build the most powerful network focused on connecting and supporting women leaders. Our members are VP and C-level executives across every industry who are leading their companies today and building a more equitable tomorrow. Chief was recently recognized as one of Fast Company's Most Innovative Companies of 2021, and you can read more about us in Forbes or watch us on the Today Show.

Launched in early 2019, Chief is a Series B stage start-up backed by General Catalyst, Inspired Capital, Primary Ventures, CapitalG, and other top-tier investors. The Chief network includes 12,000 members from across the United States. We are headquartered in New York City with additional Flagship spaces in Los Angeles, Chicago, and, soon, San Francisco.

We are tech-powered. Our members make meaningful connections, engage in compelling discussions, and view our unique content through our digital platform. Our Product and Technology teams are building the future of that platform, with data and insights at its heart.

About the Role:  

Chief is seeking an Email Marketing Manager who will own email campaigns and email databases. This role will work in collaboration with our growth, membership, and enterprise teams to ensure that email campaigns and programs support team and company goals. 

This role will be responsible for managing the tech and operations of our lead management program as well as execution, reporting, and operations of all email marketing campaigns. You’ll help bring marketing campaigns to life while also measuring and evaluating their performance and ROI.

What you’ll do: 

  • Work collaboratively with Growth/Brand Marketing/B2B teams to design and deploy email marketing campaigns that nurture prospects, grow awareness, and deliver a positive customer journey.  
  • Become an expert in our marketing email system and help identify and/or troubleshoot any issues and fixes  
  • Use dashboards and monitor marketing KPIs, campaign performance, and marketing-sourced leads across the entire funnel, from lead acquisition source through retention working closely with sales operations.
  • Create processes among key stakeholders to enable scale while continuing to hold a high-quality bar.
  • Assess, develop, and enforce system governance policies. Proactively address potential issues with deliverability, automation, or data quality.(GDPR/ CASL/ CPPA/ ETC.)

What you’ve done and enjoy doing:

  • Expertise creating and executing email programs for a large scale business
  • Portfolio of creative and beautiful emails that you have contributed to optimizing and measuring impact for
  • Trained in email systems, marketing automation, and associated technology, especially Marketo
  • Strong project manager with a track record of formulating solutions and implementing new processes and technologies to meet needs and drive growth
  • Strong communication skills and interest in growing relationship across functions
  • Marketo Certified (plus)
  • Knowledge and experience using HTML and APIs (plus)
  • Advanced technical skills (plus)
  • Design, creative, or copy background (plus)

Why You'll Want to Work Here:

  • Competitive salary and equity
  • Flexible vacation policy
  • Full medical, dental, and vision packages, 401(k)
  • Experience as an early member of a startup team with exciting early traction
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry
  • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
  • Wellness, Work from home and Learning Stipends

#LI-Remote

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