Charlotte Family Housing - Housing Resource Coordinator

Housing Resource Coordinator

Job Objective To coordinate housing placement of client families and provide continuing support throughout the program.

Duties

Housing Team:

• Research rental properties for appropriate geographical preferences, unit size, unit availability and budgeted rent
• Provide guidance and support to approved participants during housing search regarding rental unit application process through to lease signing
• Advocate for approved participants with property management to overcome barriers with credit history, criminal background and/or income level
• Coordinate housing inspection process with rental property managers, residents and inspectors; follow up with property managers as failing reports arise.
• Prepare income calculations for applicants/participants based upon referral/renewal documentation
• Coordinate client appointments with Inlivian (formerly the Charlotte Housing Authority) for income certification
• Prepare proper housing/financial documents for execution on or before lease signing
• Advocate on behalf of the participant/tenant with property management during the lease term
• Facilitate and maintain regular housing meetings with Social Workers
• Update Housing Training content (ex: GNT) as needed as a Team and monitor training completion by participant
• Maintain Client Housing File content - both hard copy and electronic
• Ensure that appropriate documents are prepared and scanned for subsidy reimbursement billing in a timely manner
• Conduct required Housekeeping / Unit inspections
• Participate in professional learning opportunities and required ongoing training
• Abide by agency confidentiality policy
• Understand and practice the mission, goals and best practices of the Agency (e.g.: Trauma Informed Care, Motivation Achievement, etc.)
• Perform other related work as required

Qualifications:

• Effective oral and written communication skills
• Demonstrated capability in knowledge of property management/rental housing market
• Ability to establish and maintain effective working relationships with families, volunteers, co-workers, and with representatives of other agencies and programs, and housing partners
• Knowledge of social services available through anti-poverty programs
• Proficient in computer and standard office software including Microsoft Office programs
• Reliable and dependable transportation. Must have valid driver's license and insured transportation

Requirements:

• Possession of a Bachelor's Degree and / or one year of related experience

No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status