Volunteer/Mentor Manager

Title: Volunteer/Mentor Manager

Reports to: Director of Advancement & Communications

Department: Development & Communications (DevoComms)

Location: Brooklyn, NY / Bronx, NY

Classification: Full-Time, 10AM – 6PM

About The Organization

Children of Promise, NYC (CPNYC) envisions a fair society that acknowledges the value of every child impacted by mass incarceration, dismantling barriers to create avenues for these children to flourish and reach their highest potential. CPNYC champions the cause of children with incarcerated parents, advocating against systemic issues such as racism, poverty, and injustices within the criminal justice system. Uniquely combining a licensed mental health clinic with developmental programs in Brooklyn and the South Bronx, CPNYC delivers personalized support, fostering an environment of hope and resilience.

Position Overview

The Volunteer/Mentor Manager is integral to CPNYC, leading the charge in the recruitment, engagement, and management of our mentoring and volunteer initiatives under Project D.R.E.A.M. Reporting to the Director of Advancement and Communications, this role embodies the mission of CPNYC, facilitating impactful community relationships and enhancing our support network. With a significant portion of time dedicated to evolving mentors and volunteers into active donors and collaborators, this role is pivotal in strengthening CPNYC’s community footprint.

Essential Job Functions

- Outreach & Recruitment: Spearhead community engagement efforts to build sustainable relationships and recruit volunteers and mentors, focusing on the Metropolitan area's educational and organizational sectors.

- Program Management: Oversee volunteer and mentor program logistics, including orientations, trainings, and event coordination, ensuring a seamless operation and impactful volunteer experiences.

- Policy Development: Craft and refine volunteer policies, procedures, and standards, ensuring a high-quality volunteer program aligned with CPNYC’s goals and values.

- Evaluation & Reporting: Conduct thorough evaluations of volunteer and mentor programs, maintaining meticulous records and utilizing data to inform strategic decisions and report on progress.

- Cultivation & Engagement: Develop strategies to deepen volunteer and mentor engagement, leveraging opportunities for corporate partnerships and donor integration.

Required Knowledge, Skills, and Experience

- Education: Bachelor's degree is required; a Master's degree is preferred in Education, Social Sciences, Political Sciences, or a related field. A global perspective, marked by cross-cultural experiences, is advantageous.

- Experience: At least three years of leadership experience in volunteer or mentor program management.

- Skills: Exceptional communication and relationship-building skills, proficiency in CRM databases (Salesforce preferred), and a strong track record in customer service and organizational management.

- Attributes: Detail-oriented, flexible, and capable of managing multiple projects simultaneously. Diplomacy and confidentiality are crucial in dealings with all community stakeholders.

- Language: Bilingual proficiency in English and Spanish is strongly preferred.

- Technical: Proficiency in Microsoft Office Suite is required.

COMPENSATION:

The salary for this position is $60,000 - $70,000 per annum, reflective of experience and qualifications. CPNYC offers a comprehensive benefits package including health, dental, vision, life insurance, and a 403B Plan. Joining CPNYC means becoming part of a team committed to social justice and community empowerment, where diverse backgrounds and perspectives are celebrated.

*CPNYC is an equal opportunity employer, dedicated to promoting diversity and inclusivity within our workforce. We strongly encourage applications from individuals of all backgrounds, abilities, and identities.*

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position

Children of Promise, NYC is an Equal Opportunity/Affirmative Action Employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Children

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Brooklyn, NY 11216: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $70,000