Technical Assistance Support Specialist

Technical Assistance Support Specialist

www.allforkids.org

Want to work for an award-winning non-profit organization that continues to be recognized for making a positive impact in communities? Come find out why Los Angeles Business Journal calls us one of the ?Best Places to Work!?

With more than a century of experience, All For Kids (formerly known as Children's Bureau) has been nurturing child well-being through prevention, collaboration, and compassion. Our purpose is to create a world where every child is safe to grow.

Our employees thrive on innovation, thinking differently and bringing life-changing moments to those in need. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

Understanding Our Core Values:

• Collaboration: We view responsibilities as shared, and we provide support, feedback, and motivation to others.
• Equity Mindset: We stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.
• Mission-Driven: We perform duties in a manner that exemplify the Mission and Vision and ensure customer satisfaction. Customers of All For Kids are defined as clients, families, co-workers and vendors.
• Ownership: We effectively manage our own work, and the work of our teams when relevant, ensuring delivery of high-quality work.
• Initiative: We proactively seek opportunities to develop self and serve the organization.
• Communication: We demonstrate empathy and listening.

Benefits and Perks:

• Robust benefits package that includes Medical, Dental, Vision, 401K.
• Generous paid time off, holidays and wellness days that promote a healthy work life balance.
• A culture that cultivates learning and promotes growth through our award-winning internal university, Elevate University.
• Generous employee referral program
• DEI Non-Profit of the Year by Los Angeles Business Journal
• Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)
• In-depth and in-person New Hire Orientation curriculum that gives new hires a gateway to unlocking success and thriving in our organization.
• Beautifully designed office spaces that promote collaboration.

Check out the culture here at All For Kids!

Hear what our employees are saying!

All For Kids proudly is committed and supportive of complete pay transparency. The position of Technical Assistance Support Specialist will pay $66,560/annually.

Additionally, the lifespan compensation range of this position is: $66,560/annually -$71,560/annually

Must have Covid-19 Vaccine and Booster.

Learn more about the Job:

The Technical Assistance (TA) Support Specialist provides assistance to county cross-sector child abuse prevention networks throughout CA working alongside a TA Specialist and the larger Strategies TA team. The TA Support Specialist provides project management to county prevention collaboratives, organization/coordination for networks, data support, research, event planning support and some group/meeting facilitation. Additionally, the Support Specialist takes the lead in providing technical support for online events, coordinating webinar content, providing assistance within professional meetings, and routinely collaborates with partner organizations. This role is a hybrid position that will require travel throughout California as appropriate.

Job Responsibilities:

(50%) Technical Assistance Support to CA Prevention Collaboratives/Networks

• Manage and facilitate the logistics of operations and activities to support the TA Specialists working with family support networks throughout California. Projects include, but are not limited to: needs assessments, partnership development assistance, outcomes/data tracking, resource coordination, and advanced administrative support.
• Provide support to community-based networks in implementing their Child Abuse
• Prevention Plans and building strong local integrated networks to meet plan goals.
• Co-design/create custom tools and templates, i.e. toolkits, surveys, infographics, etc.
• Research relevant organizations, services, subject matter experts, and other resources for network participants and the Strategies TA team.

(30%) Webinars, Events, Learning Exchanges/Communities of Practice

• Support topic-based Communities of Practice in person and/or via Zoom by coordinating logistics, producing virtual sessions, taking notes, etc.
• Help to plan content, provide technical and logistical support for topic-based webinars via Zoom with the Strategies TA team based on the needs of networks and the family strengthening field.
• Prepare documentation, social media posts, website content, and share resources with family strengthening organizations throughout the state.
• Use a variety of virtual tools to post documents and social-media content to share project status, knowledge, and lessons learned.
• Assist with large events, including but not limited to: coordination of workgroups, developing templates and spreadsheets to organize groups, logistical support, partner outreach and some group facilitation for statewide events, regional gatherings, and other in-person or virtual events.

(15%) Internal/External Collaboration

• Attend meetings, conferences, and networking events to build relationships with subject-matter experts, family support agencies, and community-based organizations.
• Prepare presentations and brief Technical Assistance Specialists and OCAP staff on specific project and network-building activities, best practices, tools, and templates that may be useful across multiple projects.

(5%) Other Duties

• Acquire and enhance knowledge of existing, new, and emerging trends through research, conferences, and participation on committees, as appropriate.
• Co-develop agendas, slide presentations, develop spreadsheets, take notes/follow up with relevant constituents.
• Project manage scope of work deliverables.
• Perform other duties as assigned.

Job Qualifications:

• Master's degree in Organizational/Community Development, Social Work, Public Administration, Public Health, Psychology, Sociology, or related field preferred.
• Bachelor's degree with equivalent experience will be considered.
• Experience facilitating, supporting and collaborating with multi-disciplinary and/or community-based networks.
• Prior project management, event planning, and coordination skills required.
• Knowledge of models utilized in Child Welfare and the Family Strengthening Field such as trauma-informed care, protective factors and racial diversity, equity, and inclusion.
• Ability to gather, compile, analyze and present clear and effective data for presentations and infographics, as well as develop surveys.
• Experience building relationships and maintaining partnerships with public agencies and community collaborative partners.
• Excellent interpersonal, verbal, written, and communication skills in English.
• In-depth knowledge and experience using various on-line platforms, i.e. Zoom, Google Drive, Menti Meter, Canva, etc.

We value inclusivity and support our employees' diverse needs.

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.