Support Group Facilitator

Support Group Facilitator may be a professional or caregiver with lived experience. The Support Group Facilitator will aid in establishing and developing support groups for caregivers. Participates in organization’s performance and quality improvement efforts.

SALARY RANGE: $18.27-$21.15/HR

SUPPORT GROUP FACILITATOR ESSENTIAL FUNCTIONS:

• Searches for support group locations.
• Coordinates volunteer participation for support groups.
• Provides groups that offers parenting education and community resources and promotes development of informal and formal support networks.
• Assists in creating and distributing flyers for support groups.
• Purchases group supplies (i.e. food, crafts, etc.).
• Assists caregivers in linking support groups.
• Helps families locate transportation and respite in order to attend support groups.
• Aids in the development of group activities including scheduling guest speakers.
• Reports progress and communicates regularly with Clinical and Respite Provider Teams.
• Provides assistance to Family Support Coordinators for support groups as needed.
• Puts welcome packets, newsletters and contact lists together.
• Collects group’s statistics and sign in sheets for Program Manager. 
• Other related duties as assigned.

 SUPPORT GROUP FACILITATOR MINIMUM QUALIFICATION REQUIREMENTS:

Education & Experience:        

• High School Diploma or GED equivalent.
• Minimum of one (1) year experience working with children and families.
• Bi-lingual, Spanish speaking preferred. 

 SUPPORT GROUP FACILITATOR COMPETENCIES & PROFESSIONAL DEVELOPMENT:

Annual Training Requirements: 

The following training topics are required annually: Sexual Harassment, Blood borne Pathogens, Workplace Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA–related training, Crisis Prevention, DCF Services to Deaf and Hard of Hearing Modules 1-3, DCF Security Awareness and other Programmatic Trainings.

 Knowledge Skills and Abilities:

• Ability to communicate effectively, verbally and in writing.  
• Ability to establish effective working relationships with families, coworkers, supervisors, and other individuals. 
• Possess effective interpersonal skills.
• Knowledge of agency’s organizational structure, standard operating procedures, and policies.
• Knowledge of child abuse or neglect reporting procedures and methods.
• Knowledge of infant and child development inclusive of developmentally appropriate strategies.
• Knowledge of intervention and behavior management methods, strategies, and techniques.
• Knowledge of quality documentation as required by agency standards, rules, and regulations.
• Ability to work as a multi-disciplinary team member in a positive productive manner.

 Essential Physical Skills:

• Visual: ability to safely operate a motor vehicle, read printed materials, and make observations of physical facilities.
• Hearing: ability to understand and comprehend spoken dialogue in individual and group settings.
• Ability to speak clearly and effectively.
• Reasonable accommodation will be made for otherwise qualified individuals with a disability.

 Environmental Conditions:

• Works within an office environment, home office, family’s home, or within the community.
• High level of emotional discussions, requiring self-awareness and understanding of professional boundaries.

 Supervision Received: 

Supervision is provided in the form of one-on-one supervision and regular team meetings.  

BENEFITS:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

 We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. 

 EEO/ADA/DFWP