Nurse

Children's Medical Center is a busy general pediatric office that has serviced our communities for over 27 years. We have 4 locations and offer great benefits including paid time off, health, dental, vision, life, and long and short-term disability insurance. We also offer 401K and profit sharing after one year of service and opportunities to grow within the organization. We are looking for a team member who can serve in a full-time Nurse position. The Nurse is a member of the Patient Centered Medical Home Team and provides clinical support to the provider, patient, and their family, and other care team members to ensure smooth patient workflow and quality patient care. Hours include evening and weekend shifts on a rotated basis

Required skills include but are not limited to:

• Administrate Vaccines
• Administrate Blood draws/venipuncture
• Rocephin Shots
• Telephone Triage
• Knowledge of emergency protocol
• Collecting lab specimens
• Send out lab specimens while following lab procedures
• Perform in house labs
• Perform quality controls
• Other duties as assigned

Communication / Presentation / Team Skills Required:

• Exemplifies excellent customer service, verbal communication skills, conflict resolution with patients/parents/guardians, visitors, and other employees; shows courtesy, friendliness, helpfulness, and respect.
• Strong detail and organization skills.
• Consistently demonstrates respect for the capabilities, different cultures and/or personalities of internal and external customers.
• Works well independently.
• Relates well and works collaboratively as a team member with, all levels of staff in a professional manner.
• Attends daily huddles, weekly and monthly staff meetings.
• Consistently alters plans/routines when situation requires and continues to perform without projecting stress/frustration that would adversely affect the work environment.
• Records and maintains complete and accurate records of patient and physician communications regarding medical care according to standard medical record documentation requirements
• Maintains and ensures patient privacy and confidentiality.
• Takes the initiative to proactively assist other team members without direct supervision and to resolve problems.
• Maintains open and effective communication with providers and employees to ensure quality patient care.
• Strong phone, spelling and grammar, computer, and keyboarding skills.
• Maintains professional appearance, follows dress and uniform policy, and maintains neat work habits.
• Participates in ongoing skills development.
• Initiate with physicians approval referral to emergency room and after-hours care.
• Informs Clinical Manager when potential problem is communicated by patient regarding physician-patient relationship or regarding patient concern with care rendered.
• When necessary, calls patients with test results and follow up care or instructions per physician order within provider's guidelines.
• Always displays a professional behavior

Telephone Skills

• Identifies self by name when answering telephone.
• Politely asks caller to hold and waits for an affirmative response before placing caller on hold.
• When transferring a call, informs caller to whom and where the call is being transferred if possible.
• Verifies patient name and date of birth to ensure accuracy of patient's identity.
• When making an appointment, repeats doctors name, date, and time of appointment before completing call.
• Refers unusual circumstances appropriately to Physician, Business Office, or the Clinical Manager.
• Understands and utilizes features of the telephone and phone mail system (i.e. hold, transfer, forward, retrieving new, saved, and old messages).

QUALIFICATIONS:

• Education: Minimum high school diploma or equivalent.
• Certification: Licensed Practical Nurse or Registered Nurse Certification
• Experience: 1-2 years experience in the medical field preferred

We are an Equal Opportunity Employer / Drug-Free Workplace

To apply please visit npcmc.com and navigate to "about us" and "careers" .