CRSS Project Manager

Description

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2021, CPC served over 125,000 individuals and families from all 56 community districts of New York City by providing high-quality learning opportunities for all ages, offering personalized social resources, and developing their career paths. This summer, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org)

PROGRAM DESCRIPTION

CPC is currently seeking dedicated professionals to support a new federally funded Community Recovery & Safety Services (CRSS) program on a one-year term till end of September 2023 with a high possibility of year two/continuation. The CRSS Project has three chief goals: 1) raise AAPI community awareness of health and mental health care needs and available services/resources, including those established to offer relief for pandemic-/economic-related issues; 2) reduce cultural stigma surrounding mental health care and/or reduce/remove barriers to accessing services; and 3) advance efforts to combat anti-Asian violence and reduce the impact of growing insecurity and anxiety among vulnerable Asian Americans that stem from anti-Asian racism.

This program offers case management, mental health screenings, health and wellness-related trainings, psycho-educational workshops, individual counseling, group support services, and more. This program is geared towards the broad community of youth, families, and seniors who have been impacted by the traumatic nature of the pandemic, the anti-Asian violence that has more than doubled in recent years in NYC, and to ensure all who need additional support are able to access them in a culturally and linguistically accessible setting that meet their needs. The goal is to reduce the stigma around mental health and empower community members with the assets, resources, and skills needed to recover from the pandemic and return to meaningful home, community, education, and work life.

JOB SUMMARY

The CRSS Project Manager is responsible for managing the CRSS project timelines and activities, and supervising project staff. As needed, the CRSS Project Manager will conduct individual counseling, make referrals to higher levels of care, and assist clients with crisis management. The CRSS Project Manager will also collect required data, maintain records, and comply with the funding source’s mandates and regulations.

ESSENTIAL RESPONSIBILITIES

Under the supervision of the Director and the Deputy Director of Manhattan Community Services, the CRSS Project Manager will:

1. Project Management

• Manage the Project’s programming, supervision of staff, and evaluation of project success.
• Ensure 100% of the contracted services/workplan and compliance with the funding source’s mandates.
• Manage project timeline and activities.
• Develop comprehensive project programmatic outcomes.
• Support staff in creating a prosocial learning environment that is emotionally safe, responsive, and growth-promoting by co-developing and implementing classroom plans, specifically designed for each classroom.
• Manage the delivery of all aspects of project services and ensure all contractual and regulatory obligations of the SAMHSA are met.

2. Service Delivery

• Make referrals of more in-depth mental health services to psychologists, psychiatrists, or mental health clinics/hospitals.
• Provide service coordination to high-needs cases.
• Maintain regular communication and meetings with the Project Consultant.
• Review complex mental health, SUD, or other needs with the Consultant on a needed basis.

3. Data Collection & Management

• Collect required data, maintain records, and comply with funding sources’ mandates.
• Develop internal data collection tools.
• Data analysis for interpretation & planning for quality improvement.
• Maintain documentation specific to the position.
• Maintain certification for all screening tools.
• Maintains confidentiality of all community member-protected health information and adheres to all HIPAA-related policies and procedures.

4. Community Outreach & Others

• Participate in external committees, task forces, community meetings, and visibility events as requested to promote the project.
• Other duties as determined by the Director & Deputy Director of MCS to fulfill job responsibilities.

Qualifications

QUALIFICATIONS

Education and Experience:

• Master’s Degree in Social Work, Mental Health Counseling, Psychology, or other related counseling/mental health degree, with a valid NYS License/Certification.
• Three to five years of experience working with adults and families.
• Demonstrated experience with, or attention to equity, inclusion, and cultural humility.

Skills:

• AAPI cultural competence.
• Excellent written and verbal communication skills.
• Demonstrate consistent leadership qualities and an ability to work cooperatively with project staff.
• Ability to present and engage with diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities.
• Ability to work independently within a flexible schedule and demonstrate effective time management.
• Superior project and time management skills, and ability to meet deadlines effectively and consistently.
• Flexibility and ability to adapt to a fast-paced work environment.
• Ability to work on some evenings or Saturdays.
• Fluency in Chinese (Mandarin and/or Cantonese) or Spanish is preferred.
• Proficiency in Microsoft Office Suite and related software.

COMPENSATION & BENEFITS OVERVIEW

• Annual salary: $73K to $80K; 35 hours per week with occasional evening and weekend hours.
• CPC offers competitive and comprehensive benefits package, including generous paid time off (holiday, sick and personal time off), Medical, Dental, Vision, Basic Life Insurance Coverage, and 403b Retirement Plan.

COVID-19 SAFETY PROTOCOLS

CPC is mandating COVID-19 Vaccines for all employees. Successful applicants for this position must have received or be willing to receive the vaccine by the date of hire as a condition of employment. All staff members must comply with CPC’s COVID Safety Protocols, which are available at https://www.cpc-nyc.org/covid-19.

HOW TO APPLY

Interested individuals should submit their résumé and cover letter addressed to Ms. Judy Ah-Yune and Ms. Sumon Chin when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. Applicants should submit all documents as a single file.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ , individuals with disabilities, and veterans to apply.