Commercial Loan Portfolio Specialist

Purpose (Why does this job exist?)
The Commercial Loan Portfolio Specialist will support the primary relationship officer in ensuring a smooth overall underwriting and closing process and following up with client information request related to new and renewing loan accounts. They will assist with relationship management, proper loan documentation processes, business development strategies, CRM and loan renewals. The Commercial Loan Portfolio Specialist will be the liaison to all parties contributing to the loan transaction, including borrowers, the credit team, loan operations, and all outside parties.

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Customers (Who are the customers being served?)*
Who are they and what are their needs?
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How do I meet those needs?*

Loan Officer

• Someone experienced, reliable and trusted who can take responsibility for:

o Loan documents
o Loan closings
o Loan renewals
o Proactive client and partner communication
o CRM database updates
o Ticklers for the portfolio
o Loan and deposit account setup

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Thorough knowledge of legal documents used to support applicable loan processing

• Ability to work with legal to solve complex documentation needs

• Ability to apply critical thinking for all elements of loan documentation

• Thorough knowledge of closing policies and procedures, funding policies, underwriting requirements, terminology and automated processing systems

• Thorough knowledge of applicable credit policies and approval processes for assigned product(s)

• High level of comfort and self-assurance talking with clients in person and over the phone.

• Assist in coordinating the opening of deposit accounts prior to loan closing

Loan Operations, Credit Team and Deposit

• Respect and appreciation for respective department processes and timeframes

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Communicate proactively and set reasonable expectations regarding turn-around

• Assist in coordinating the opening of deposit accounts prior to loan closing

Choice Bank Customer

• Lending team who knows them, their business and their loan(s).

• Certainty in relation to the process.

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Serve as the primary point of contact for lender’s portfolio and communicate between all parities involve in a successful loan closing

• Be accessible and deliver knowledgeable, confident guidance and support leading up to the closing and afterwards.

• Prepare carefully for closings to avoid any eleventh-hour surprises.

• Listen to borrower feedback – what’s working, what’s not – and make recommendations for enhancements in service delivery

Experience
Preferred

• 2 - 4 years: Commercial Loan Processing in a bank setting

Education
Required

• Bachelors or better in Finance or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time