What are the responsibilities and job description for the Expediter position at Chompie's?
Position Summary: This position is responsible to ensure quality and proper plate presentation in a timely manner for all food orders while maintaining the utmost regard for Health and Safety regulations and contributing to the overall guest dining experience.
Reporting Relationships: This position will report directly to the Kitchen Manager, Manager on Duty and the General Manager.
Benefits/Perks:
About Chompie's
Chompie’s is a full-service restaurant that’s been serving up great food, including our freshly baked bread, cakes, pastries, and world-famous bagels, since 1979! We’re known for our authentic, timeless family recipes that have been handed down for generations. Our team is dedicated to serving our customers with exceptional service and quality, ensuring that every single experience is incredibly enjoyable and unmistakably delicious.
Essential Functions:
- Must have complete knowledge of all menu items including, but not limited to: the accompanying sides, the proper plate presentations, company standards for ticket times, etc.
- Must be able to adhere to product recipes, portion control and specifications upholding Company standards for product quality.
- Must be able to complete all food tickets quickly and accurately, including To Go orders with all correct accompanying sides.
- Must be able to accurately interpret and act upon all modifiers that appear on tickets, and communicate to Line Cooks as applicable, as well as, verify items are being charged correctly in the tickets.
- Must be able to ensure that proper levels of food products are maintained throughout the shift.
- Must be able to adhere to our standards of health and safety guidelines, including acquiring and maintaining a current Maricopa County Food Service Worker Certification, maintain a clean apron, proper hand washing procedures, temperature danger zone, etc.
- Must be able to report to work in proper uniform maintaining a neat and kept appearance.
- Must be able to report to work on time according to scheduled shift, and to maintain regular and predictive attendance.
- Must be able to safely operate all equipment necessary to perform duties, including but not limited to: bread slicer, meat slicer, mixer, toasters, etc.
General Responsibilities:
- Must be able to monitor ticket times and communicate long ticket times or incorrectly rung/run tickets to the Manager on Duty.
- Must exhibit ability to multitask and remain calm and professional in the times of stress.
- Must be able to alert Management when product quality is not up to Company standards.
- Must be able to maintain positive relationships with all coworkers in order to be the “middle person” between the FOH & BOH employees and make food calls as necessary.
- Must be able to support efficient food running by completing all item presentations before calling for food running help, or by running food as time permits.
- Must complete all side work as determined by Manager.
- Must keep work area clean, sanitary and free of debris.
Essential Physical Requirements:
- Must be able to hear with 100% accuracy with correction.
- Must be able to see 20/20 vision with correction.
- Must have essential hand/eye coordination.
- Must have the ability to stand and walk the entire shift.
- Must have the ability to continuously reach, bend, lift, stoop and wipe throughout the shift.
- Must be able to carry tubs, cases, prepared food weighing up to 75 lbs.
- Must be able to have repetitive motion of wrists, hands and fingers.
- Must have the ability to freely access all areas of the restaurant.
- Must be able to frequently have contact or immerse hands in water or sanitation solutions.
- Must be able to tolerate frequent exposure to smoke, steam, high temperatures; including heat blasts, humidity and extreme cold.
- Hazards include, but not limited to cuts, slipping, tripping, falls and burns.
Job types: Full-time, Part-time
Work location: On-site