Team Member

Summary/Objective
Team Members facilitate the mission of Rutter’s, to offer customer’s world class customer service, convenient high-quality food and beverages, and the latest technology to provide convenience at the speed of life. Team Members perform a variety of tasks related to different areas of the store including food preparation, maintaining and stocking inventory, running a cash register, customer service and general housekeeping.

Responsibilities

• Attend to customers in a timely, courteous, and professional manner.
• Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.
• Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations such as lottery, tobacco, and alcohol.
• Report any problems with customers (such as non-payment, loitering, etc.) to store manager immediately and take action according to policy.
• Ensure the proper execution of Rutter’s Restaurant program including food safety procedures.
• Performs duties at multiple workstations (e.g., register, food prep, make table, expediter, etc.)
• Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
• Stock and maintain inventory levels as required throughout the store.
• Ability to work both inside and outside in heat/cold, wet/snow/icy conditions.
• Ensure the proper execution of all assigned store level marketing programs.
• Demonstrate team-oriented approach through words and actions.
• Comply with all company policies at all times.

Essential Functions

• Ability to use a PC and/or other electronics.
• Talk, hear, read, write, and comprehend English.
• Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.*
• Perform duties at multiple workstations (i.e., register, food prep, make table, expediter, etc.).*
• Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
• Stock and maintain inventory levels as required throughout the store.
• Ability to be at work on time when scheduled.
• Ability to multi-task in fast-paced environment.
• High energy, positive attitude and excellent customer service skills.
• Interact productively with co-workers and function well in a team environment.

*Required if on retail, cross-trained, or in a traditional store.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to stand for prolonged periods of time.
• Frequent walking, stretching, bending, stooping, twisting, reaching, grasping, and repetitive movements.
• Must be able to lift, push, and/or pull up to 30 lbs.
• Ability to get product in cold refrigerator or freezer.
• Must be able to tolerate exposure to cleaning products.
• Must be able to wear required personal protective equipment (i.e. gloves, face shield/goggles, apron, mitts, slip resistant shoes, etc.)

Qualifications Required

• Entry level position, no experience necessary.
• Must be at least 16 years of age.
• May be required to obtain RAMP certification *Beer/Wine locations only.
• May be required to obtain occupational license or permit issued by the Pennsylvania Gaming Control Board *VGT locations only.
• May be asked to travel to other Rutter’s locations to assist covering shifts.

EEO Statement

Rutter’s provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other protected status under Local, State or Federal Regulations.