Account Manager

Scope:

The Account Manager achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or sales channel by effectively selling value added services and products. The candidate must have the ability to sell Lubricants, Fuels, Propane and other products as specified. Under the direction of the Commercial and Industrial Sales Manager, the Account Managers main responsibility is to manage assigned accounts to maintain a high level of retention, as well as gain share of wallet with existing accounts. He or she will also be responsible for winning new business and achieving growth goals.

Significant Activities & Deliverables:

• Promote, sell, and secure Lubricant, Fuel and Propane business from existing and prospective customers using a relationship-based approach

• Demonstrate products and services to existing and potential customers and assist them in selecting those best suited to their needs

• Present solutions in a professional, concise and comprehensive manner

• Quote prices and prepare sales proposals using provided product-appropriate proposal templates

• Embrace product knowledge training and present information to customers and prospects

• Prospect and develop strategic alliances and partnerships with customers

• Build and maintain a healthy pipeline of prospective customers

• Communicate customer and prospect engagement via CRM software

• Take orders in person, via phone or through e-mail

• Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory and market segment to generate new business for the organizations products and services

• Make telephone calls and in-person visits and presentations to existing and prospective customers

• Develop clear and effective written proposals and quotations for current and prospective customers

• Expedite the resolution of customer problems and complaints

• Coordinate sales efforts with marketing, sales management, accounting, operations, logistics and technical service groups

• Plan and organize sales strategies for the territory and/or segment

• Keep abreast of market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing, operations and technical service areas

• Prepare a weekly written summary that supports CRM activity for Sales Manager

• Attend and participates in monthly sales meetings

• Attend and participates in industry sales training as directed by management

• Participate in trade shows and conventions

Leadership and Team Reach:

• Understand and live our Core Values

• Work well with team members from all divisions of the organization

Qualifications:

• Bachelor of Science Degree in engineering or equivalent job and/or industry experience

• Determine solutions for distributors using a consultative sales approach

• Must have strong technical abilities and familiarity with industrial applications

• Able to work both independently and within a team environment

• Possess excellent verbal and written communication skills

• Proficiency in using Microsoft Office Suite applications and contact management software

• Experience selling specialty products and services with long sales cycles

• Technical and problem-solving aptitude a must

• Valid drivers license