What are the responsibilities and job description for the Government Travel Consultant position at CI Azumano Travel?
Posting is for Randolph AFB, JBSA
## Job Summary
As a Government Travel Consultant, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
## Duties and Responsibilities - Other duties may be assigned
- Managing clients' travel reservations from initial requests to completion; this includes coordinating airline, hotel, car rental, and other travel needs for the client.
- Process cancellations, alterations and informing customers when a flight has been delayed or cancelled.
- Listen and guide the conversation to solve problems in a timely manner with all types of customers in all circumstances.
- Remain current on value we provide to each customer.
- Adapt an change as requirements as the of the business change.
- Be responsive to client's needs and issue resolution with excellent communication and follow up.
- Embody CI Azumano core values: professional, excellence, customer success, ethics, and integrity.
- Embrace new technology and ways of working that promote flexibility to adjust quickly to the shifting need of the business.
## Skill Requirements
- At least 2 years recent GDS experience. World Span preferred.
- experience arranging domestic and international travel for multiple government clients.
- Extensive knowledge and understanding of international and domestic routing, city pairs, and airfare contracts.
- Knowledge of government travel policies.
-Capability to ticket and process exchanges
- Excellent geographical familiarity
-Excellent verbal and written communication skills
- If you have a passion for travel and excel in customer service, join our team as a Travel Consultant to help clients embark on unforgettable journeys!
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k) 4% Match
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- JBSA Ft Sam Houston, TX 78234 (Required)
Ability to Relocate:
- JBSA Ft Sam Houston, TX 78234: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $23
