Global Procurement Operations Technology Team Senior Analyst

Global Procurement and Third Party Management (GPTPM) is Cigna's official strategic sourcing and supplier relationship management organization. Whether an employee or function is looking to purchase new goods or services, renew an existing supplier relationship, or identify suppliers for consideration of a good or service, the GPTPM organization has the tools and processes in place to achieve those goals. Global Procurement and Third Party Management at Cigna operates under four key pillars: Category Management & Strategic Sourcing (CMSS): manages the end-to-end process for contracting with suppliers by identifying opportunities to source more effectively through careful monitoring of various drivers and conducting in-depth analysis, qualifying suppliers, leading negotiations, and evaluating bids in order to help the business select the best supplier. Third Party Management (Business, IT, and International): manages Cigna supplier relationships by working with internal business areas to understand strategies, clarify precise business needs and identify supplier opportunities and acting as the point person, for both Cigna and the Supplier, for ongoing management of the relationship including contract adherence, performance, risk, collaborative innovation, service and sales delivery, etc. Strategic Enablement: supports the Category Management & Strategic Sourcing and Third Party Management teams by recognizing continuous improvement opportunities within the organization and supporting process change and the implementation of best practices and leading the analysis of the overall spend with suppliers in order to identify savings and cost containment opportunities. Systems Operations & Analytics: includes the Third Party Command Center & insights, Procurement Operations, Business Solutions Implementation, Buying Channel Strategy, and 3rd Party Diversity & Sustainability. This position is located in the Procurement Operations team in the Systems Operations & Analytics group. The Technology team of Procurement Operations is responsible for supporting the Global Procurement & Third Party Management team (GP&TPM) in their critical process and technology roadmap. This individual will become a key member of the Operations Technology team. This role will focus on supporting and administrating the key systems used in the GP&TPM department. The two main goals of this team are to maintain the day-to-day functioning of the systems, as well as develop new functionality and plans as demanded by process and project priorities. This individual will be part of the team responsible for building and executing on the GP&TPM strategic initiatives. This individual is responsible for coordinating with business/customers, application development, and operations teams to create a unified GP&TPM program. This person will also work with appropriate personal within GP&TPM to execute key communications, training and other critical knowledge transfer that has broad impact. They will work in close partnership with our IT, GP&TPM leaders, and business matrix stakeholders to ensure that we understand both opportunities to continuously improve our technology and deliver strong information sharing. Duties and responsibilities Continuously learn and update knowledge on Ariba Source to Contract functionality and administration Continuously learn and update knowledge on the Icertis Contract Intelligence and Contract Lifecycle Management functionality and administration Monitor, investigate, and collaborate as required to investigate and address reported issues with the technological systems Identify, evaluate, and capitalize on opportunities to reduce costs and increase process speeds for sourcing and third party management by serving as functional subject matter experts in process improvement or enhancement projects or opportunities Work closely with the GP&TPM leadership to understand and deliver on prioritized activities and goals Collaborate with other department teams such as change management and insights and analytics to ensure effective training, process documentation, tool adoption, usage, and data/reporting strategies Identify opportunities to increase the leverage of the technological capabilities and processes. Participate in the review and approval of all critical development, testing, and rollout of key technological initiatives. Present and speak to large groups or in training environments about technological functionality Qualifications A proven ability to learn and adapt to new technology and technological solutions Ability to collect and analyze detail to make data driven decisions Experience with technology implementations and operations Experience leading change initiatives. Strong written and oral skills Bachelor’s Degree strongly preferred. High School Diploma or equivalent required. Demonstrate skill in executive presentation, negotiation, and collaboration. For this position, we anticipate offering an annual salary of $47,900 - $79,800, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers About Cigna Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make? Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.