Education Communication Analyst

Education Communication Analyst Do you want to play a part in improving the health and wellness of workforces nationwide? We are seeking an Education Communication Analyst for our Employee Assistance Program (EAP) Employer Service Coordinator team who can help us develop and maintain engaging, informative content that empowers our customers to achieve optimal well-being. Our team is responsible for the creation, management, and coordination of wellness seminars and management trainings for our EAP clients across the country. Our catalog spans a wide spectrum of topics in the wellness space -- mental and emotional health, physical well-being, workplace topics and skill-building, to name a few. If you have a passion for workplace and personal wellness and have experience in writing, editing, and organizational tasks, we want to hear from you! ABOUT THE ROLE The Education Communication Analyst is responsible for both content creation and the management of all EAP department collateral, including wellness seminars and management trainings, educational/support handouts, and disaster support materials. You will be responsible for the organization of over 1000 items (handouts, flyers, PowerPoint presentations and more) using various data management systems (SharePoint, WordPress, Excel, and internal systems). You will also help maintain the integrity of new and existing content as a copyeditor, reviewing and fact-checking to ensure content is brand and copyright-compliant, accurate, and reflects the latest research. You will assist in content development by researching clinical areas in behavioral health and workplace topics, distilling complex ideas into simple, accessible, and easy-to-understand content. You'll play a pivotal role in our goal to create compelling educational content that provides users with meaningful support, motivation, and real-world, actionable takeaways. If you love writing, communicating, and have superior organizational and/or data management skills, this will be a great next role in your career. RESPONSIBILITIES
• Maintains the organization of all EAP department collateral using data management tools and platforms, including Excel, SharePoint, WordPress, and internal systems.
• Formats materials for distribution, such as creating and editing handouts and flyers using Word and Adobe Acrobat.
• Reviews and updates existing materials per a time-bound annual schedule and customer feedback. Updates include refreshing seminar statistics, references, layout and design of presentations.
• Is an expert in and able to apply all visual and verbal brand components in compliance with various brands (Cigna/Evernorth) and product streams, including image selection, use of icons, color palette, and graphic design parameters.
• At the direction of the Program Management Advisors, develops new seminar content by researching clinical areas in behavioral health and workplace strategies and producing clear, engaging PowerPoint presentations with accompanying educational handouts and promotional materials.
• Assures that copyright rules are followed, citations and references are accurate and follow APA formatting guidelines, and Health Literacy standards and Clear Communication best practices are met.
• Collaborates with team of Employer Service Coordinators to meet complex client requests, which may include varying levels of customization of materials.
• Participate in the preparation and production of EAP National Wellness Webcasts, including developing polls, formatting materials for digital consumption, and proofing public-facing materials on a quarterly basis. QUALIFICATIONS:
• Bachelor's degree in behavioral health field preferred or in English, Communications, Behavior Sciences, or related field.
• Outstanding oral and written communication skills, with the ability to create clear, concise materials from a variety of sources.
• Meticulous attention to detail and organizational skills.
• Ability to perform required tasks independently and with limited guidance.
• Experience producing written materials and/or presentations on behavioral health and wellness topics.
• Strong command of the English language with excellent grammatical and editorial skills.
• Ability to research clinical and professional topics, including use of online databases.
• Working knowledge of APA guidelines, copyright rules, appropriate citation of sources, and health literacy and plain language standards.
• Proven ability to navigate ambiguity to effectively balance competing priorities, problem-solve, and meet deadlines.
• Excellent interpersonal communication, relationship building, and collaboration skills.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Proficiency in Adobe Acrobat and InDesign and in-depth knowledge of video conferencing platforms, such as WebEx, are a plus.
• Proficiency in data management platforms such as SharePoint and WordPress a plus. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 60,600 - 101,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [ Email address blocked ] - Click here to apply to Education Communication Analyst for support. Do not email [ Email address blocked ] - Click here to apply to Education Communication Analyst for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.