What are the responsibilities and job description for the Help Desk Technician position at Cigniti?
Requisition Title: IT Help Desk
Description: EXPERIENCE LEVEL: ENTRY LEVEL (1-2 YEARS EXPERIENCE PREFERRED)
Work Schedule: Mon-Fri 8am-4pm
8 months contract
This role will work on-site 5 days per week in our Westbrook, Maine offices, alongside other IT colleagues
TOP (3) REQUIRED SKILLSETS:
- Hardware/Software troubleshooting skills
- Customer Service
- Communication/Teamwork
NICE TO HAVE SKILLSETS (OPTIONAL):
- Computer deployment experience (SCCM/Autopilot)
- Microsoft Office troubleshooting
- Active Directory
This role’s primary responsibilities will be hardware deployment and in-person IT support. Deploying new workstations for internal employees using Windows Autopilot. Providing hardware/software support to internal employees. .
Job Type: Contract
Pay: $19.83 - $22.00 per hour
Expected hours: 40 per week
Experience level:
- 1 year
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Westbrook, ME: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22
