RECEPTIONIST

Essential Duties and Responsibilities:

• Answer phones, screen and/or transfer calls to appropriate person if available
• Greet visitors coming in to Cimarron and determine who they need to see and facilitate the appropriate transfer to address the reason for their visit
• Send out order confirmations to dealers, data entry & creation of shipped parts and trailer invoices and prepare orders that go to shop after dealer confirmation
• Create MCO (Manufacturer’s Certificate of Origin) and make serial plate stickers (VIN tags) for trailers
• Handle check out process of trailers by ensuring trailer packets are complete and ready for pick up by delivery drivers, interfacing & coordinating with drivers
• Observe and monitor visitor behaviors and attitudes and reports any problems or concerns to the appropriate manager
• File company documentation
• Required to follow all policies and procedures as directed by Cimarron Trailers
• Regular attendance is a critical function of this job
• Will be required to perform other duties as requested, directed or assigned.

Education and Experience:

• Combination of Education and experience will be considered, however, a minimum of 3 years of experience in a similar position is required.

Job Knowledge, Skills and Abilities:

• Must be proficient in and use software programs such as Microsoft Word, Outlook, Teams and Microsoft Excel
• Must maintain a positive attitude and willingness to complete tasks in a cooperative and helpful manner
• Must be thorough, accurate and possess strong attention to detail
• Must be able to manage multiple tasks and or priorities and easily adapt to changing situations.
• Must possess the ability to work effectively with vendors, customers, and employees.
• Must excel at working in a team environment.
• Must be a self-starter and demonstrate a sense of urgency toward completing assigned tasks
• Must maintain confidentiality of proprietary and intellectual property of Cimarron Trailers

Supervisory Responsibilities:

• None

Physical Demands:

• Required to sit or stand and move about the facility.
• Required to be able to use hands, wrists and arms up to 8 hours per day including any overtime for writing, typing and data entry.

Personal Protective Equipment:

• Safety Glasses while in plant environment.
• Hearing protection while in plant environment
• Safety Shoes

Work Environment:

• Combination of office, plant and outdoor environment.
• Exposed to any number of elements, extreme heat & cold, walking in and out of doors between buildings
• Exposed to loud noises while in plant environment