HR Shared Services Coordinator

Summary of Responsibilities:

• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Provide guidance to current, former, and future employees.
• Responds to routine human resource inquiries related to policies, benefits, other HR-related procedures, and refers complex matters to appropriate management staff.
• Utilize our HRIS software to maintain and audit employee records.
• Mange personnel files, recordkeeping related to hiring, termination, leave, transfer, and promotion.
• Preparation of documents and records required for HR (Human Resources), HTC (HR, Training and Communications) meetings.
• Organize, compile, update company personnel records and documentation.
• Coordinate HR projects such as meetings, surveys, audits, and events.
• Maintain, audit and update HR internal procedures and reports.
• Help organize and manage new employee orientation, on-boarding, assist with organizing training sessions, and coordinating employee corporate development training programs.
• Contribute to recruitment/onboarding process.
• Ensure compliance with employment law.
• Performs other duties as assigned.

Qualifications:

• 2 years in human resources preferred.
• SHRM-CP or SHRM-SCP a plus.

Experience/Other Requirements: 

• Knowledge of Human Resources Information Systems (HRIS) a plus
• General knowledge of employment laws and best practices

Skills:

• Solid knowledge of various HR functions and administrative responsibilities.
• Thorough understanding of laws, regulations, and guidelines related to HR.
• Exceptional organizational and time-management skills with proven ability to meet deadlines.
• Aptitude for critical thinking, problem-solving, and decision making.
• Excellent written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strength of character, ethics, commitment, and reliability.
• Strong analytical skills.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio, etc.) and conference software (Zoom).

Behaviors:

• Interpersonal
• Proactive
• Coordinated/Organized
• Detail

Motivations:

• Customer Service oriented
• Technically savvy
• Agile/Flexible

Education:

High school diploma or equivalent; associate or bachelor’s degree in human resources or a related field a plus or a combination of education and experience.