Title Operations Assistant

Job Summary: The Title Operations Assistant is a member of the Cinnaire Title Services team and performs a wide range of administrative support duties, including direct interface with our client base.

Essential Duties and Responsibilities:

• Processing incoming and outgoing mail and overnight packages.
• Order Input and tracking.
• Obtaining tax information from county and city websites.
• Ordering and tracking of searches, including placing orders with ASK online title services.
• Preparing title commitments and making revisions.
• Scanning, file maintenance, and electronic storage organization.
• Pulling copies from Register of Deeds.
• Assistance with ordering office supplies.

Back-up Tasks:

• E-recording submissions and tracking.
• Issuing final policies and managing returned recorded documents.
• Following up with local authorities on water bills, final reads, nuisance bills, etc.
• Residential closing workups and disbursements.

Qualifications and Skills:

• BA/BS from accredited college or university preferred but not required.
• Industry relevant work experience preferred but not required. Title insurance specific preferred but not required.
• Proficiency in Microsoft Office Suite is preferred but not required.
• Proficiency in data entry required.

Key Competencies:

• Analysis to Synthesis: Interprets data and information from multiple sources and translates it into coherent messages that inform decisions.
• Intellectual Agility: Flexes and adapts thinking skills to meet the needs of different situations and circumstances. Doesn’t limit problem solving to one approach or methodology.
• Perseverance: Accepts uncertainty by remaining focused and engaged on assignments. Looks for plausible solutions to difficult problems.
• Resource Optimization: Applies knowledge of internal structures and existing talent to accomplish a goal.
• Customer Focus: Stays ahead of customer needs and uses insight to develop new and/or modify client services.

Reporting Relationship: Reports to Executive Director.

Supervisory Relationship: None

Physical Requirements:

• Ability to work on a computer for extended periods of time.

Travel Required: Minimal