Facilities & Warehouse Technician

Who we are...

Ciox Health merged with Datavant in 2021, creating the nation's largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.

What we offer...

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Architecture Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its' medical records.

What we need...

The Facilities and Warehouse Technician is responsible for coordinating, organizing and tracking the equipment used within the Field Technician operation. This equipment primarily consists of a case weighing roughly 45lbs designed to carry a laptop, scanner, and other necessary equipment used in the field to scan and retrieve medical charts. Also responsible for assisting with the creation of access badges for Field Technicians and mailing the badges to the Field Technicians along with the equipment cases. This portion of the job makes up roughly 70% of the role, but could vary based on business needs. Additionally, this position is also assists the Facilities Manager with all building maintenance needs for the 3 office locations in Phoenix. The building maintenance portion of the role comprises roughly 30% of the position depending on business needs.

Examine all equipment cases to ensure they function effectively and smoothly. This includes the inside and outside structure of the case itself, the locks on the case, the handles, and the wheels
• Effectively trouble shoot any problem related to the equipment
• Effectively and autonomously repair the equipment as needed
• Accurately and promptly track and coordinate the delivery and return of all equipment
• Coordinate with Field Technicians directly via phone or email to arrange the delivery or return of equipment
• Effectively utilize Excel as an equipment tracking tool
• Partner with the Recruiting Team and the Receptionist Team to ensure the access badges are created
• Ensure access badges are mailed to the Field Technicians along with their equipment cases
• Collaborate with various other departments or vendors as needed, including Reception, Recruiting, Security, Building Management, IT, Janitor, Pest Control, Operations leaders, and HR
• Assist the Facilities Manager in handling all building maintenance issues as needed. This includes any matter related to obtaining, repairing, moving, cleaning, or maintaining any type of utilities, office furniture, Security equipment (cameras, badge access readers on the doors), building structures, janitorial, or any other general maintenance matter
• Proactively and regularly walk through all areas of each office building location to examine the work areas and identify any existing or potential building maintenance issue, safety risks, or security risks of any kind in or around the work premises
• Promptly bring all identified building maintenance or other Security, Safety, or other Facilities-related issues to the attention of the Facilities Manager and any other relevant department leader
• Fully assist with and support all building maintenance projects or other issues to ensure they are completed or resolved efficiently, effectively, and safely
• Observe all security and compliance requirements at all times as directed per company policy and other directed practices
• Ensure that all relevant and appropriate safety precautions and procedures are observed at all times as needed based
• Serve as a Facilities point of contact for any Facilities-related matter; gather all pertinent information regarding any Facilities-related issues or concerns; report to Facilities Manager and assist with resolution as needed or directed
• Other duties as assigned

• Basic to moderate experience in building management, equipment maintenance, electrical repairs, use and repair of various tools, assembly, and other common or typical Facilities or other related matters is required
• Reliable personal transportation required
• Mechanical Aptitude highly preferred
• Previous training, experience or strong familiarity with OSHA and other workplace safety measures strongly preferred
• Basic proficiency using PC, Word and Excel
• Basic understanding of shipping and receiving parcels; Some customer service and inventory experience is helpful
• Must be able to lift 50-60lbs without assistance
• Must be organized and reasonably detail oriented; a good self-manager of time management; Reliable and dependable work ethic
• Strong verbal and written communication skills in English
• Possess good judgment, patience and diplomacy; team player
• Ability to work both inside or outside as needed (roughly 10% of the time)
• Ability to work some evenings or weekends as needed
• Must be able to work efficiently with potential surrounding distractions of other workers

Other Physical or Mental Requirements include:

• Ability to type at a slow to moderate pace using primarily the fingers
• Ability to hear average or normal conversations and receive ordinary informatio
• Average visual acuity is necessary to perform inspections, or operate equipment or machinery
• Physical abilities necessary to perform active work, such as walking, standing, climbing, stooping, reaching, bending, etc.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.

*Except for states where legally prohibited to enforce mandates.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.