What are the responsibilities and job description for the Customer Service Lead position at Circle K Stores, Inc.?
Customer Service Lead
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service, ensuring a positive shopping experience for all customers
- Lead by example, demonstrating a strong work ethic and commitment to excellence
- Drive sales growth through effective sales techniques and product knowledge
- Manage and motivate a team of sales associates, providing coaching and feedback to ensure success
- Maintain a clean and organized store environment, adhering to company standards
Requirements:
- High school diploma or equivalent required
- Previous retail experience, preferably in a leadership role
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including evenings and weekends
- Physical ability to stand for long periods and lift up to 30 pounds
Circle K Stores, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.