What are the responsibilities and job description for the Product Enablement, Learner Experience Strategist position at Cisco?
Learner Experience Strategist
Product Enablement (PE) is a highly interdisciplinary part of Cisco Meraki.
We craft world class enablement experiences for Meraki audiences globally that build knowledge and create enthusiasm among participants. We do this by developing, delivering, and enabling scalable programs and learning solutions that make Cisco Meraki technologies more accessible to everyone.
The Global Strategy team is a critical team within Product Enablement, leading data-driven decision making and setting clear strategic direction that guides the department towards ambitious goals.
As a Learner Experience Strategist, you drive the evolution of our enablement portfolio. You will initiate learner-centered research efforts, develop roadmaps, and work with PE's Learner Experience (LX) team to design and iterate on new learning solutions. You will also partner with UX teams across Meraki, ensuring that our learner experience strategy and Meraki's broader user experience vision are integrated and aligned.
Ideal candidates will have deep domain knowledge in user research and learning, a strategic mindset, high energy and enthusiasm, and are able to communicate compellingly with diverse sets of stakeholders. We are looking for a self-starter, passionate about creating exceptional learner-centered experiences to bring the next generation of Meraki enablement to life.
Responsibilities:
Translate learner experience research, business priorities, and learning best practices into highly engaging learning experiences for Meraki audiences
Guide the design and development of learning solutions that delight users and drive value for Meraki.
Collect and synthesize learner research data to drive continuous improvement of Product Enablement's learning portfolio
Develop and own key learning artifacts including our enablement roadmap, learner personas, and learner journey maps
Build partnerships with teams across the organization including Meraki UX, Marketing, and Cisco Learning and Certifications to ensure a cohesive user experience
Advocate for and facilitate learner-centered decision-making
Qualifications:
Minimum Qualifications
8 years of experience in user-experience research or human-centered design, preferably in a learning or education context.
Demonstrated experience shaping learning or product strategy through insights
Expertise in core research methods (exploratory interviews, concept testing, usability and impression testing, basic survey design and analysis, etc.)
Domain knowledge of current adult learning concepts and techniques
You're a gifted storyteller with a proven ability to communicate a vision effectively and influence stakeholders
Passion for learning and user-centered problem solving
Why Cisco Meraki:
We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars! We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.
At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Product Enablement (PE) is a highly interdisciplinary part of Cisco Meraki.
We craft world class enablement experiences for Meraki audiences globally that build knowledge and create enthusiasm among participants. We do this by developing, delivering, and enabling scalable programs and learning solutions that make Cisco Meraki technologies more accessible to everyone.
The Global Strategy team is a critical team within Product Enablement, leading data-driven decision making and setting clear strategic direction that guides the department towards ambitious goals.
As a Learner Experience Strategist, you drive the evolution of our enablement portfolio. You will initiate learner-centered research efforts, develop roadmaps, and work with PE's Learner Experience (LX) team to design and iterate on new learning solutions. You will also partner with UX teams across Meraki, ensuring that our learner experience strategy and Meraki's broader user experience vision are integrated and aligned.
Ideal candidates will have deep domain knowledge in user research and learning, a strategic mindset, high energy and enthusiasm, and are able to communicate compellingly with diverse sets of stakeholders. We are looking for a self-starter, passionate about creating exceptional learner-centered experiences to bring the next generation of Meraki enablement to life.
Responsibilities:
Translate learner experience research, business priorities, and learning best practices into highly engaging learning experiences for Meraki audiences
Guide the design and development of learning solutions that delight users and drive value for Meraki.
Collect and synthesize learner research data to drive continuous improvement of Product Enablement's learning portfolio
Develop and own key learning artifacts including our enablement roadmap, learner personas, and learner journey maps
Build partnerships with teams across the organization including Meraki UX, Marketing, and Cisco Learning and Certifications to ensure a cohesive user experience
Advocate for and facilitate learner-centered decision-making
Qualifications:
Minimum Qualifications
8 years of experience in user-experience research or human-centered design, preferably in a learning or education context.
Demonstrated experience shaping learning or product strategy through insights
Expertise in core research methods (exploratory interviews, concept testing, usability and impression testing, basic survey design and analysis, etc.)
Domain knowledge of current adult learning concepts and techniques
You're a gifted storyteller with a proven ability to communicate a vision effectively and influence stakeholders
Passion for learning and user-centered problem solving
Why Cisco Meraki:
We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars! We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.
At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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