What are the responsibilities and job description for the Virtual Demand Center Success Manager -Americas position at Cisco?
What you'll do:
The Virtual Demand Center Success Manager will be a key member of the Virtual Demand Center (VDC) Engage team, responsible for working with Americas marketing team members to lead all aspects of planning, execution, optimization, support and close of marketing demand through the VDC process. You'll partner closely with cross functional teams across the VDC, Regional Marketing, IT, Digital Marketing, Legal and Global Campaigns to ensure demand programs are properly resourced, implemented and on track.
Responsibilities include:
- Collaborate with AMER Demand Marketing teams and Regional VDC teams to implement quarterly demand plans.
- Orchestrate program-specific VDC Pod teams on high-quality demand planning with collaborators and ensure our seller teams are informed, trained and supported to handle inbound and outbound demand.
- Drive process and program optimization through 360 team input including quantitative and qualitative input across multiple teams.
- Provide support for VDC processes for Americas Marketing teams.
Who you are:
- A Zen Master of maintaining a calm, patient exterior in the midst of high volume, multifaceted projects.
- An educator for our newest partners, and an innovator constantly looking for new ways to streamline and simplify existing processes.
- Excellent oral, written, and presentation skills to lead communication with project collaborators at all levels.
- Ability to collaborate with, influence, and empower cross-functional teams.
- A self-starter with the ability to take initiative and offer solutions to complex problems and programs.
Required experience
- 5-7 years of demonstrated ability in demand marketing, sales operations, and leading projects.
- Experience gathering and reporting on data and key performance metrics.
- Highly organized and collaborative with excellent project management skills, strong attention to detail, and a track record of meeting goals.
Why Cisco
At Cisco, each person brings their unusual talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything - people, process, data and things - and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
The Virtual Demand Center Success Manager will be a key member of the Virtual Demand Center (VDC) Engage team, responsible for working with Americas marketing team members to lead all aspects of planning, execution, optimization, support and close of marketing demand through the VDC process. You'll partner closely with cross functional teams across the VDC, Regional Marketing, IT, Digital Marketing, Legal and Global Campaigns to ensure demand programs are properly resourced, implemented and on track.
Responsibilities include:
- Collaborate with AMER Demand Marketing teams and Regional VDC teams to implement quarterly demand plans.
- Orchestrate program-specific VDC Pod teams on high-quality demand planning with collaborators and ensure our seller teams are informed, trained and supported to handle inbound and outbound demand.
- Drive process and program optimization through 360 team input including quantitative and qualitative input across multiple teams.
- Provide support for VDC processes for Americas Marketing teams.
Who you are:
- A Zen Master of maintaining a calm, patient exterior in the midst of high volume, multifaceted projects.
- An educator for our newest partners, and an innovator constantly looking for new ways to streamline and simplify existing processes.
- Excellent oral, written, and presentation skills to lead communication with project collaborators at all levels.
- Ability to collaborate with, influence, and empower cross-functional teams.
- A self-starter with the ability to take initiative and offer solutions to complex problems and programs.
Required experience
- 5-7 years of demonstrated ability in demand marketing, sales operations, and leading projects.
- Experience gathering and reporting on data and key performance metrics.
- Highly organized and collaborative with excellent project management skills, strong attention to detail, and a track record of meeting goals.
Why Cisco
At Cisco, each person brings their unusual talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything - people, process, data and things - and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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